Intelligent Operations Intern

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients.

Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business.

Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California.

We employ more than 850 people all over the United States.

Our major field office locations include Atlanta, Denver, Detroit, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, San Diego, San Francisco, and Scottsdale.

 

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart –  Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment.

We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner.

We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice –  The “Stuff” it takes to be a Needle Mover

We get things done and drive results.

We lead without a title, empowering others through a can-do attitude.

We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork –  Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company’s mission.

We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency.

We “bring the weather” by exhibiting positive leadership and solution-focused thinking.

We hug people in their trials, struggles, and failures – not just their success.

We appreciate the individuality of the people around us.

About the Role:

As part of the Trace3xpereince Program, the Intelligent Operations Engineering Tracer (Intern) will combine technical aptitude, strong communication skills and creative problem solving to support our Engineering Team in architecting solutions for our customers.

The iOps Tracer will have a chance to channel passion and enthusiasm while learning the practical application of concepts.

Tracers will work directly with customers and gain hands up experience and exposure into their environments.

Tracers in this program will receive accelerated professional development, exposure to all technical functions of an IT Consulting organization, world-class mentoring, and unique networking opportunities across the organization.

What You Can Expect To Learn and Do: 

  • Exposure and real work experience with Intelligent Operations which encompasses IT Operations Analytics (ITOA), Artificial Intelligence for IT Operations (AIOps), Artificial Intelligence for Service Management (AISM), and other AI/ML market trends to modernize and mature our customer’s IT Operations environment
  • Learn and assist in assessing customer’s current maturity posture and help identify deficiencies  
  • Apply academic principles to create innovative solutions for real-world problems
  • Support the design and deployment of remediation plans that include forward-leaning technologies
  • Assist in the build and maintenance of product demonstrations using Trace3’s engineering lab
  • Leverage a team dynamic to solve complex problems for our clients and sales teams
  • Assist with client and sales team questions regarding solutions
  • Conduct technical research under mentorship of the Trace3 iOps Team
  • Build confidence with written and verbal communication skills in a business setting

Eligibility and Preferred Skills:

  • Enrollment in the Junior or Senior year of an undergraduate or graduate degree program, at an accredited college or university
  • Candidates should be pursuing a field of study applicable to the Solutions Engineer Internship
  • Cumulative grade point average (GPA) of 2.5 or better; People and Organizational Health may require a copy of the applicant’s transcript
  • Academic or professional/internship experience working in a professional setting is a plus
  • Ability to work independently on assigned tasks and accepts direction on given assignments
  • Self-motivated individuals with a customer mindset and desire to help people
  • Enthusiasm for technical problem solving, with attention to detail and strong communication skills
  • Ability to learn and research in a dynamic and engaging environment
  • Availability to work 20 to 40 hours per week throughout the 12-week internship

The Perks:

  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Stocked kitchen with snacks and beverages
  • Collaborative and cool office culture
  • Work-life balance and generous paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs.

Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location.

Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

More Information on Trace3

Trace3 operates in the Big Data industry.

The company is located in Irvine, CA, El Segundo, CA, San Diego, CA, Phoenix, AZ, Denver, CO, Ada, MI and Grand Rapids, MI.

Trace3 was founded in 2021.

It has 944 total employees.

It offers perks and benefits such as Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and Mental Health Benefits.

To see all 81 open jobs at Trace3, click here .

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