Job Description Adventist Health White Memorial is a unique faith-based teaching hospital serving East Los Angeles and the surrounding area. The non-profit, 353-bed hospital is committed to improving the health of the community by providing high quality and comprehensive care with inpatient and outpatient services. White Memorial has served the community for over 100 years, and today is regionally recognized for state-of-the-art technology and specialty care services provided by some of the best physicians in Los Angeles whose credentials include pioneering research, ivy-league education and a commitment to compassionate and culturally-competent care. In 2019 Adventist Health White Memorial won the prestigious Malcolm Baldrige National Quality Award. Visit AdventistHealthWhiteMemorial.org for more information about the hospital. Job Summary: Schedules and prepares patients for all routine and specialty imaging procedures and exams. Works on routine assignments within defined parameters, established guidelines and precedents. Job Requirements: Education and Work Experience:
High School Education/GED or equivalent: Preferred Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred Facility Specific License/Certifications: Hospital Fire and Life Safety (HLFS): Required Essential Functions: Screens and schedules all radiology procedures and exams, pulmonary function tests and first appointment nuclear stress tests (NSTs). Communicates with patients and/or family members in order to relay instructions and protocols for scheduled exams or procedures. Diffuses emotionally-charged customer relations as needed. Obtains, inputs and verifies all necessary demographics, diagnostics, authorizations, physician orders, special instructions and insurance information. Accommodates special needs and other patient requirements. Adheres to Health Insurance Portability and Accountability Act (HIPAA) and other patient confidentiality guidelines and regulations. Maintains a high productivity standard and minimizes caller wait and hold times. Reschedules appointments according to patient and/or physician requests and equipment downtime. Communicates all scheduling backlogs, barriers or issues to supervisor. Greets and registers patients upon check-in, ushers patients to dressing and exam rooms and transports patients as needed. Serves as liaison between physician offices, radiology staff, support staff and business offices. Performs other job-related duties as assigned.
Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply. About Us Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good – from the operating room to the boardroom, we are driven by our unique passion to live God’s love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.