Host | Hostess | Reunion Venice Beach

• 3+ years experience in a Host/Hostess position working in luxury, high-end or highly visible entertainment entities.
• The capacity to work within an ever-changing environment, assisting to develop operating procedures as the business dictates and the willingness to support in other areas as required to maintain the integrity of the Reunion and the NeueHouse Venice Beach operations.
• An advocate and ambassador of service excellence that understands the critical role that exceeding and maintaining service expectations plays in the building of successful Food & Beverage operations.
• Consistently ensure member and guest satisfaction, assisting all with a friendly yet professional disposition and relentless courtesy.
• Manage reservations on Resy and 7Rooms reservation platforms, providing prompt and accurate reservation details, wait times and solutions. Ability to proficiently use Excel and G Suite.
• Precise execution of the Reunion Sequence of Service, in a timely and accurate manner with the goal of creating memorable member and guest experience’s.
• Guide members and guests through the Reunion & atrium providing all assistance required for the comfort and smooth transition of the arrival and departure procedure.
• Attention to detail that all member and guest place settings and mise en place are set to the highest of standards created by the Leadership team.
• Monitor the bar and atrium for up and coming seating availability, assist service staff as required to reset tables for prompt and professional turnarounds.
• Ongoing maintenance during service to ensure all menus are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of all work areas, ensuring all pre and post service checklists are completed and adhered to.
• Attend regular operational meetings and team trainings to ensure ongoing knowledge, growth and effective coordination and cooperation between departments.
• Competency in conversing with all members and guests regarding NeueHouse and our various programs and amenities.
• Follow policies and procedures to ensure that overall cleanliness of Reunion meets State Health Code Standards, with the expectation of passing a Grade A.
• The ability to thrive under pressure, handle multiple tasks at one time working in a high-paced and dynamic operation
• Excellent organizational skills and communication skills are necessity.

The anticipated hourly rate for this position is $23.00 per hour. NeueHouse is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may available.

COVID19: The health and well-being of our Members, guests and staff has been our number one priority and the guiding force behind all our decisions as we open our doors. We encourage you to learn more about our commitment to safety by reading the steps we have taken to ensure that all Members, guests and teams feel safe, comfortable, and secure, going forward on our website.

Diversity & Representation: NeueHouse is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.