Host/Hostess Welcome to the celebration!
That?s your job.
You get to welcome every guest with the promise of fun and a great experience.
A TGI Fridays Host/Host presents a positive first impression of TGI Fridays friendliness, excellent service, and high standards.
The Host/Host also greets guests upon arrival, ensures the guest dining experience is excellent and bids guests farewell as they leave, inviting them back for another celebration soon.
Specific responsibilities of the Host/Host include: -Greet incoming and departing guests warmly with a genuine smile and eye contact -Uses visual cues to seat guests in either the bar or dining area depending on their preference.
-Informs guest of current promotions and who will be serving them to ensure a smooth handoff to the service staff -Promptly answers incoming calls to the restaurant and provide appropriate service -Manages the flow of guests into the dining and bar areas provides accurate wait times to incoming guests if appropriate -Tends to special guest needs and requests -Follows all relevant brand standards to deliver Fridays Service Style -Observes guests?
needs throughout the dining experience to ensure they receive high-quality service (i.e.
notice a drink refill is needed while seating another guest and ensures the drink is refilled prior to getting back to the door) Requirements A TGI Fridays Host/Host must be able to carry natural conversation with guests without sounding scripted or intrusive Additional specific requirements for the Host/Host include: -Must have energy and enthusiasm throughout the entire shift -Gotta love people -Must be able to read menus -Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance -Must be able to clearly communicate guests?
needs to Servers, Bussers, Managers, etc.
-Must be able to hear well in a loud environment in order to answer the telephone and respond to guest requests -Must be able to walk and stand during the entire shift -Must be able to reach, bend, stoop and wipe -Must be able to articulate clear greetings and farewells to guests -Must invite guests back for more fun!
-Must be able to understand requests for assistance -Must be able to carry trays or supplies (10-30 lbs.) Minimum Age 18 Ability to Lift 30 lbs Ability to Stand 6-8 Hours Job Types: Full-time, Part-time Pay: Up to $16.00 per hour Benefits: * 401(k)* 401(k) matching* Dental insurance* Disability insurance* Employee discount* Flexible spending account* Health insurance* Health savings account* Paid time off* Referral program* Vision insurance Schedule: * 10 hour shift* 12 hour shift* 8 hour shift* Day shift* Holidays* Monday to Friday* Night shift* Overtime* Weekend availability Supplemental Pay: * Tips Work Location: * One location Work Remotely: * No