Help Me Grow Care Coordinator

AbilityPath is hiring a Coordinator for our Help Me Grow (HMG) program The Help Me Grow Coordinator will be the primary resource for families and staff for questions regarding child development.

HMG is a grant-funded system that offers families opportunities to ensure the optimal health of their children by supporting early identification of developmental concerns and providing referral(s) to link families to community resources based on their priorities and needs.About Us:We are a non-profit organization that provides a variety of programs and services for the lifespan of individuals with disabilities for the past 100 years Our mission is to empower people with special needs to achieve their full potential through innovative, inclusive programs and community partnerships.

In addition, here at AbilityPath we stand for Diversity, Equity, and Inclusion.What we Value:Passion for the missionAwareness of, sensitivity to, and competence in supporting people with developmental disabilitiesEffective communication, thoughtfulness, ability to adaptPassion and awareness for early child developmentWhat We Offer:Working with us provides the rewarding experience associated with empowering people with special needs to achieve their full potential.

We support a healthy and balanced life.

Our organization provides a well-rounded career experience that includes job training and development opportunities, employee recognition programs, paid time off, and other benefits creating a total compensation package.AbilityPath offers a comprehensive benefits package for our full-time employees which includes medical, dental, 401(k), and moreAbout the Role:AbilityPath will support the coordinator to accomplish a variety of goals upon hiring, these include but are not limited to:The care coordinator will implement specific system goals to:Respond to calls, texts, emails, inquiries, referrals etc.

from families and providers (e.g.

county clinics/private practice, mental health, early childhood programs, WIC, 4C’s, SMCOE, IHSD, public libraries, etc.)Follow HMG SMC Call Center protocols for answering calls/text/emails/web inquiries, triage, follow-up, mandatory reporting, and raise escalation of issues to supervisorsPromote and process ASQ online developmental screeningsProvide short-term care coordination to families with children between 0-5 yearsMake appropriate referrals for community and developmental servicesMake and receive warm referrals to the Family Resource Center team using Warm Referral ProtocolsEnter all family and provider data into data collection system in a timely manner according to the workflow protocol.

Ensure that data is maintained current at all timesRun regular reports through database systemRegularly identify families experiencing barriers within the following systems (GGRC, Spec Educ, HPSM & MH)Develop collaborative relationships with partners to coordinate and implement Tu y Yo parent/child programThrough outreach, develop collaborative relationships with community agencies, project lead agencies and partners to support the HMG SMC systemProactively research and participate in provider and family outreach events (e.g.

resource fairs, meetings, events, etc.) to promote the HMG system and Call Center.

Enter outreach data in data collection systemMaintain resource database with vetted resources (e.g.

county resources, Covid-19 resources, etc.)Other duties as assignedEducation and Work Experience:Any combination of education and experience that would likely provide the required knowledge, skills, and ability is qualifying, unless otherwise specified.Education in preferred in child-development, social work, psychology or related fieldRelevant work experience with families and children birth through fiveBilingual in English/Spanish or other high-frequency languages in San Mateo County such as Portuguese, Mandarin, Cantonese or other Asian/Pacific Islander languages.Physical Activity:Accommodations made upon request to Human ResourcesAbility to perform administrative tasksAbility to lift 25 poundsAbility to drive and travel within San Mateo CountyHiring Requirements:Valid California Driver’s License/IDProof of negative TB test resultsVerification of physical clearancePassing a criminal fingerprint clearance18 years of age or job permit clearanceProof of Covid-19 VaccinationEqual Employment OpportunityAbilityPath is an equal opportunity employer and makes employment decisions on the basis of merit.

We want to have the best available persons in every job.

Our policy prohibits unlawful discrimination on the basis of race, religion (including religious dress and grooming practices), color, national origin, gender identity, gender expression, ancestry (including language-use restrictions and possession of a driver’s license), citizenship, physical or mental disability, genetic characteristics, genetic information, marital status, domestic partner status, family care status, sex (including pregnancy, childbirth, or related medical conditions), age, sexual orientation, legally protected medical condition, military or veteran status, or other consideration made unlawful by applicable federal, state, or local laws.

AbilityPath will not tolerate any unlawful discrimination against, harassment of, or disrespectful or unprofessional conduct toward an employee based upon any of the protected characteristics listed above or based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.

All such discrimination is unlawful.Gatepath and Abilities United have a new name
– AbilityPath
– that more effectively conveys our mission of acceptance, respect, and inclusion Learn more at abilitypath.org/FAQ.

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