Help Desk Advisor

Law firm is seeking Help Desk Support to assist Firm users.

Responsibilities include but are not limited to:

  • Perform onsite and remote technical support
  • Gather, analyze and document information related to IT issues
  • Ability to research issues and problems independently
  • Provision new workstations and mobile devices
  • Manage IT assets and inventory
  • Basic administration of the telecommunication systems including the phone system
  • Create and maintain technical documentation
  • Participate in projects
  • Miscellaneous IT tasks and duties

Qualifications:

  • Exceptional skills in organizational dynamics and communication
  • Bachelor’s degree, preferred
  • Two plus years supporting PC hardware and software in an office environment
  • Extensive knowledge of Windows 10, Office 365, Adobe Acrobat DC, iPhone/iPad
  • Some experience with supporting SIP telephone systems is preferred
  • Excellent planning, organizing, and writing skills.
  • Excellent problem analysis and solving skills
  • Interest in learning about new systems and device
  • Ability to work independently and as part of a team
  • Be resourceful, take initiative, and make recommendations
  • Maintain strict confidentiality at all times with respect to Firm’s business and Firm’s personnel
  • Experience working in an Entertainment or other Premier Service Firm preferred

Job Requirements:

We have other Law Firm openings in all parts of Los Angeles

When you decide that it’s time for a new career opportunity…
When you’re apprehensive about taking the necessary steps…
When you need to talk to a knowledgeable, professional Career
Counselor who will truly have your best interests at heart…

Make the right decision and let us help you make your next one.

Hire Options Inc (formerly Legal Option Group/Corporate Option Group) was established in 1997 and is committed to serving the legal community in Los Angeles. Our clients and candidates receive our personal attention and a degree of assurance that can only come from our many years of experience filling positions in law firms – finding jobs for Administrators, Legal Secretaries, Paralegals, Word Processors, HR Managers, Records Clerks, Receptionists, Accounting personnel and more.

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