Head of Information Technology RiverPoint Group is looking for a Head of IT for a permanent position located in the suburb of Grand Haven, MI.
This role will be responsible for managing all IT (Regional IT Infrastructure, Applications (SAP) / Business Systems, Security & Operations for North America.
This person will lead the IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources within the assigned Region.
We are looking for an individual with experience in manufacturing and SAP.
This is a direct hire role located in the suburb of Grand Rapids, MI.
Onsite work is required.
This role offers a competitive compensation package along with relocation assistance.
Job Description: Acquisition & Deployment Benchmark, analyze, report on, and make recommendations for the improvement, growth, and execution of the regional IT infrastructure and Business Systems.
Manage financial aspects of the regional IT Department, including purchasing, budgeting, and budget review.
Develop business case justifications and cost/benefit analyses for the regional IT spending and initiatives.
Develop and implement all IT policies and procedures, including architecture, security, disaster recovery, standards, purchasing, and service provision.
Develop requests for proposals (RFP).
Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.
Represent the Voice of the Customer for the Business Region to the CIO Leadership team Operational Management: Manage the deployment, monitoring, maintenance, development, upgrade, and support of all regional IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.
Oversee provision of end-user services, including help desk and technical support services.
Work with stakeholders to define business and systems requirements for new technology implementations.
Keep current with the latest technologies.
Approve and oversee projects and project portfolios.
Practice asset management for IT hardware, software, and equipment.
Manage regional IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
Establish and maintain regular written and in-person communications with executives, department heads, and end-users regarding pertinent IT activities.
Required: Bachelor’s degree or higher in Computer Science or related field from an accredited university, MBA with technology as a core component preferred 8 years of management experience leading the IT functions.
Strong technical knowledge of network and PC operating systems.
Strong technical knowledge of current network hardware, protocols, and standards.
Extensive application support experience with SAP and other Enterprise Level products.
Proven experience in IT infrastructure planning and development.
Proven experience with IT Controls, such as ITIL, DFARS NIST, COBIT, COSO, ISO 27001 and 900, and SCF tools Excellent Manufacturing Business Acumen.
In-depth knowledge of applicable data privacy practices and laws.
Strong understanding of human resource management principles, practices, and procedures.
Strong understanding of project management principles.
PMI Certification a plus Strong experience in Vendor Management and Contract Creation Strong leadership skills.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Ability to conduct and direct research into IT issues and products as required.
Highly self-motivated and directed.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Extensive experience working in a team-oriented, collaborative environment.