ADP is hiring a Head of HCM Analytics and Benchmarking, Data Solutions.
ADP is hiring a Head of HCM Analytics and Benchmarking for the Data Solutions Business Unit.
With data on nearly 20% of the private US workforce, ADP is uniquely positioned to be the authoritative source on the world of work.
The HCM Analytics and Benchmarking organization is a vital piece of achieving this vision by ensuring our people analytics and benchmarking solutions are successful at driving value across the full customer lifecycle.
To learn more about ADP’s Data Solutions: https://tech.adp.com/2021/12/09/inside-datacloud-how-adp-shapes-the-future-of-work/ https://www.forbes.com/sites/amazonwebservices/2021/10/27/4-steps-that-helped-adp-shape-the-future-of-workforce-analytics/?shd0e68bc41815 https://hrexecutive.com/adp-datacloud-diversity-equity-inclusion/ https://www.fastcompany.com/90696567/best-ai-data-innovationsadp WHAT YOU WILL DO: Obsess on the needs of Analytics and Benchmarking customers, ensuring that ADP can deliver an effortless analytics experience and meaningful business impact through our insights.
Drive the product P&L by ensuring successful execution against sales, starts, NPS, and retention targets.
Lead a team of product specialists to partner with sales, marketing, implementation, product, service, and finance teams across BUs to ensure a consistent and effortless analytics customer experience.
Create a connected people analytics customer community by organizing customer events, proactively engaging target customers, and driving thought leadership Partner with sales, marketing, and product to drive new logo growth by elevating data differentiation as part of the HCM experience.
Collaborate with Product and Engineering teams to translate customer feedback into technical requirements and meaningful product insights, weighing in on product features and roadmaps.
Work with Product and Product Marketing to create the documentation and enablement material necessary to enable customers and customer-facing associates.
WHAT YOU WILL NEED TO THRIVE: 8-10 years of experience working to drive customer success / adoption of SaaS products.
Backgrounds spanning across sales, marketing, product, onboarding, customer success / service are a plus.
3-5 years of experience working on SaaS analytics / data-driven products.
Deep experience working with cross-functional internal partners to optimize the customer experience.
Ability to lead through influence, working across organizational lines to focus business processes and activities to meet customers’ needs.
Ability to lead and inspire teams.
Ability to explain complex data insights in simple laymen’s language in both verbal and written communication.
An empathetic, collaborative, communicative, and consultative work style.
LIEXEC Explore our COVID-19 page https://tech.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve.
Our goal is to impact lasting change through our actions.
Together, we unite for equality and equity.
ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.
We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws.
We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.