Vaco Los Angeles is seeking a Guest Relations Representative to join a fast-growing and exciting team in the beverage industry. Duties include providing high-quality customer service and going the extra mile to make sure all customers’ needs are addressed.
This is a hybrid role based in Hollywood, CA with flexible hours. The opportunity offers a fun and casual work environment, room for growth, and a dog-friendly office!
Job Responsibilities:
- Address incoming inquiries through live chat and email
- Answer questions about products, inventory, order status, and any other general questions
- Redirect emails to the appropriate party
- Handle questions, concerns, and complaints and escalate matters as needed
- Other related duties
Qualifications:
- Proven experience in customer service
- Live chat experience
- Excellent verbal and written communication skills
- Strong interpersonal skills
Hiring now.