DescriptionYou Lead the Way.
We’ve Got Your Back.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.
Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible
– and we’re proud to back each other every step of the way.
When you join TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.You won’t just shape the world of software.You’ll shape the world of life, work and play.Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day.
Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers.
So, if you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.You won’t just keep up; you’ll break new ground.Join the CI/CD Enterprise Observability team within Cloud Engineering at American Express.
Help us deliver a world-class monitoring platform.
Contribute your ideas, knowledge and strengths toward creating automation and self-service capabilities for our Enterprise-level Logging, Tracing and Monitoring Metric tools.Here’s just some of what you’ll be doing: Taking your place as a core member of an agile team driving the latest development practices Writing code and unit tests, working with API specs and automation Identifying opportunities for adopting new technologies Improving the experience of developer and production support engineers using our Observability Logging & Monitoring tools (e.g., Dynatrace, Splunk, Elastic, Time Series Data, etc.) Taking an automation-first approach to reduce efforts required to deploy and support our Observability tools Develop, implement and support efforts to “Monitor the Monitor” – creating greater visibility into the system and application health of EO monitoring tools; improving stability, alert notifications and related KPIs for MTTx Assist with automation development of other CI/CD and Observability platforms as necessaryQualifications IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java/.NET development High technical comfort with Linux administration (Red Hat Enterprise Linux 6 and 7) Fundamental knowledge of TCP/IP networking, subnetting and routing concepts, and distributed computing concepts Ability to write scripts in one or more languages.
(shell, Perl, Python, Ruby, etc.…) 3 years in software engineering, Object-Oriented Programming (OOP), web programming: JavaScript, AJAX and other JavaScript frameworks Experience with application technologies (J2EE, .NET, Citrix, Micro-services)Preferred Experience Working knowledge of application development workflows and Agile methods Demonstrated understanding of code-level and container-level performance tuning, troubleshooting, and architecture best practice for enterprise applications Comprehension of basic object-oriented fundamentals, web application infrastructure, memory management, garbage collection, and threading Inherent and proven problem-solving nature, with an engaged and proactive attitude Ability to automate processes using automation tools (e.g., Ansible, Puppet, etc.) Knowledge of Splunk administration and maintenance.
Knowledge of Splunk application development and optimization.
Experience in monitoring, time series metric data and/or logging tools(e.g., Dynatrace, AppDynamics, ICINGA, Prometheus, Graphite/Grafana, OpenTrace, etc.) Experience working on an operations team or NOC Experience working with Scrum or Kanban-related tools and concepts (e.g., Jira, Rally, Epics, Stories, estimating story points, etc.)American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.Job: TechnologyPrimary Location: United StatesOther Locations: US-Arizona-PhoenixSchedule Full-timeReq ID: 21025020