FT Resident Advisor, Overnight

Career Opportunities with Covenant House California

Job Description for Full-Time Overnight  Residential Advisor

(Benefits Effective Date of Hire)

As our direct care staff work with youth that are 18-24 years old, 

we require that applicants are at least 25 years old.

Covenant House California is seeking qualified applicants to become a part of an exciting and dynamic organization that makes a difference in the lives of homeless and trafficked youth.

Applicants that have experience working with youth that have experienced homelessness, who have traumatic histories, identify as LGBTQ, are gender non-conforming and/or who often face multiple issues and have complex needs.

Applicants with knowledge and/or experience working with youth development programs, utilizing a harm reduction framework, using trauma informed practices and will value working with a multi-disciplinary team to create a safe inclusive environment would be highly preferred.

Become a part of an exciting and dynamic organization that makes a difference in the lives of homeless and trafficked youth.

Covenant House California offers an excellent benefits package in a supportive work environment. 

During these tough times CHC is committed to keeping our staff safe and healthy so all full time employees who are hired will have benefits at date of hire.

These benefits include: medical, vision, dental, life insurance and Long Term Disability.

Other benefits include pension, tax deferred annuity and a generous vacation package.

Covenant House California (CHC) is a non-profit agency whose mission is to serve homeless and trafficked youth (18-24) to offer safety, hope and opportunities to move forward.

POSITION SUMMARY: Under the supervision of the Resident Manager or ARM, the Resident Advisor is responsible for providing shelter supervision (custodial) and delivery of residential services to residents within the framework of the Mission Statement, Five Principles.

This position is required to adhere to all agency policies/procedures and practices (time/attendance, cell phone, telecommunications, safety, remaining awake/alert, etc).

ESSENTIAL FUNCTIONS:
Support Case Managers, Supervisors, and other program areas  Provide custodial supervision of the shelter, including coverage of the various areas of the facility.

In compliance with established policies and procedures, provide support for Case Managers and Supervisors Pack, tag and store belongings of discharged residents Inspect the facility for safety and maintenance Log medication and document when residents take their medication Answer telephones and monitor residents’ telephone calls Complete work orders and requisitions, as needed Supervise residents in completion of chores and supervise at client dinner time Inspect common areas and bedrooms for cleanliness on a daily basis Monitor residents in clothing room Build rapport with residents Work directly with residents doing triage, (i.e., field questions, ask what residents need, clarify the problem, ask if Case Manager is aware of a problem, etc.) Be alert to residents and surroundings even during one-on-one conversations; Function as Person in Charge (PIC), as designated Ensure that all residents are in compliance with upstairs bed time at end of program day.

Provide support to Human Trafficking victims and residents with higher mental health needs that are permitted to stay on-site during the day for additional support.

Coordinate/facilitate and supervise in-house group activities special activities and outings as needed.

Be timely and present at all scheduled meetings, including transitions, staff meetings and training’s.

Complete written documentation, as needed for residents’ files, Critical Incident Reports (CIR), Transition Book, Special Covenants, other forms, and communication including e-mail as necessary.

Develop knowledge of the current community resources and referrals, which may entail attendance at off-site meetings and training’s.

Communicate pertinent information to Case Managers, Supervisors, and Supportive Services.

Be familiar and comply with agency policies and procedures.

Report any deviations to Supervisor.

Understand and integrate the Five Principles of the Covenant House Philosophy, (immediacy, sanctuary, value communication, structure, and choice).

Other duties as assigned by supervisor
JOB REQUIREMENTS:

EDUCATION: High School Diploma required; Bachelor’s Degree in Human Services or related field preferred.

EXPERIENCE: Minimum of 1-2 years experience working with at risk youth. 

SKILLS: Must have strong verbal and written communication skills and strong organizational skills.

Must be computer literate (Word, Outlook, ACCESS, etc.)Must be a self-starter and team player with the ability to work with other staff members, clients, vendors and the public.

WORKING  CONDITIONS: General business/office environment.

Must be able to lift up to 40 lbs.

on occasion, bend, sit and stand for prolonged periods of time.

Some weekend/holiday work may be required.

KNOWLEDGE: Adolescent Development, Crisis Intervention, Multi-Cultural Awareness, knowledge/training of Pro-Act, CPR and FIRST AID.

EQUIPMENT USED: Computers (including email), telephone, and fax.

Covenant House California does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Covenant House California is an equal opportunity employer.

We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression. 

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