[Call Center / Customer Service / Fully Remote] – Anywhere in U.S. / $72K per year / Health and wellness benefits / Retirement savings plans / Mon-Thurs 7p-6a CST – As a Care Advocate you’ll: Provide exceptional phone support to members; Effectively address questions and concerns, ensuring customers receive the guidance they need; Play a crucial role in shaping members’ experience, helping them navigate and achieve their family-forming goals; Answer member emails; Assist in processing member claims; Reach out to members via outbound phone calls…Hiring Fast >>