[Call Center / Remote]
– Anywhere in U.S.
/ Competitive Pay
– As a Customer Care Specialist you’ll: Answer phone inquiries, provide support and direction to customers, and resolve customer service issues in a timely and empathetic manner; Verify insurance benefits/coverage to determine eligibility and calculate cost share amounts for existing and new customers; Request and collect updated documentation and prior authorizations, enter orders, and coordinate shipment of product to customers; Document all interactions and calls into the customer database and maintain compliance to HIPAA and other regulating bodiesHiring Fast >>