Action Property Management, the leader in community management, is seeking a full time Front Desk Associate/Concierge to join our team at our luxury association, Metropolis Tower I located in Los Angeles.
Why Join Action?
Action’s goal is to attract and retain the best talent in the industry.
We are proudly rated 4.3 Stars on Glassdoor.
Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
Team Member Perks
Competitive starting compensation
Comprehensive health benefits and paid time off package for qualifying employees
On-going hospitality and property management training
Opportunities for career growth and advancement
Values driven company culture promoting team work and excellence
Job Summary:
Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
Maintain the appearance of the front desk area, lobby, and main elevators
Monitor lobby activity and maintain access control
Provide concierge services
Complete Daily Activity Report
Answer and direct incoming phone calls.
Receive and distribute resident parcels
Address resident and guest concerns and questions
Demonstrate strong understanding of the association’s governing documents
Requirements:
Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
At least 6 months of customer service experience.
Hospitality, luxury retail or fine dining experience is preferred
Hospitality Management college students or recent graduates are highly desired
Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach
Compensation: $18-$20 per hour + Benefits
Schedule: Tuesday-Saturday, 3pm-11pm
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job Type: Full-time
Pay: $18.00
– $20.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Night shift
Ability to commute/relocate:
Los Angeles, CA 90048: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Required)
Experience:
Hotel or Hospitality: 2 years (Required)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Work Location: One location