Guest House Front Desk Agents operate a 24-hour service desk for the property. Incumbent is the first point of contact for guests, courteously and professionally providing a variety of customer service functions. Duties include guest check-in and check-out, posting payments, inputting reservations, arranging transportation, etc.. Front Desk Agents work in conjunction with the housekeeping staff to ensure room readiness. Incumbent assists with parking assignments, including off-site parking passes. Maintain a cash drawer with accuracy, following established UCLA and UC cash handling procedures.
The majority of work shifts for this position are evening and overnight relief shifts however some days, weekends, and holidays are required.
Qualifications
Full information concerning the job qualifications are listed on the official UCLA job posting.