**Job Description** Proby’s Tax & Accounting in Los Angeles, CA is looking for one front desk agent to join our team. Our ideal candidate is a self-starter, ambitious, and hard-working. Job Description: Responsibilities for this position include providing office assistance such as * Delivering a pleasant customer service experience. * Answering Phones. * Directing calls. * Scheduling appointments. * Gather digital and/or physical files for personnel’s appointments for the following day. * Sending out a copy of the following day’s schedule for personnel. * Maintaining client relations via our internal client relations systems. * Ordering and maintaining office supplies. * Helping resolve client issues in a timely manner. * Organization of digital & physical tax files, accounting files payroll, tax problem resolution & small business solution files. * Scanning documents and digitally filing them on the server in their corresponding files. * Pick ups/Drop offs for payroll and other services as well as post office deliveries. * Administering outgoing and incoming mail. * Logging outgoing mail on to the mail log and ensuring the mail goes out. * Sending faxes. * Expediting emails. * Keeping the office clean and organized * Along with other administrative tasks and providing direct support for tax preparers and other personnel. Job Requirements: * A keen ability to multi-task. * Office professionalism. * Great customer service skills. * Detail oriented. * Great organization skills. * Prompt and timeliness. * Ability to work in fast paced environments. * Computer & Software comprehension. * NOTE: To complete the application process please call our Applicant Hotline at 323-570-0233 and leave your answers to the following questions on the voicemail. 1\\\\. What are some of your strengths and weaknesses? 2\\\\. What are you looking to gain from working in a tax and accounting office? 3\\\\. What is your greatest failure and what did you learn from it? Hours: 32 – 40 Hours Weekly * (Please note that during Tax Season additional hours will be required) General Office Hours: Mon – Thur 10am – 6pm By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.