Military Veterans are Encouraged to Apply.
At Heidelberg, we have a historical reputation for quality people and quality work. Today, our goal remains unchanged. Heidelberg is the gold standard in the printing industry for over 170 years and our employees are a large part of our proud heritage.
We recognize that our people make the difference – every day. Each of us has an important role to play for the present and future growth of Heidelberg.
We are now hiring a Field Service Electrician – Sheetfed for the Central region in the US. While this role involves travel, preferred home location is Chicago, IL .
https://news.heidelbergusa.com/
Field Service Technician, Electrical is responsible to troubleshoot and repair electrical /electronic problems on Heidelberg Printing Presses, Color Measurement Systems, basic computer networks and accessories/peripheral systems including hardware and software.
Maintain excellent customer satisfaction by troubleshooting, repair and if necessary, escalation of ongoing technical issues in a timely manner.
Primary Duties are as follows:
- Excellent customer relationship skills
- Use electronic testing equipment, wiring diagrams and applications/tools available on the company’s laptop
- Service and troubleshoot i ndustrial electrical controls
- Escalate verbally and via email difficult to solve problems to the technical support group in a timely manner.
- Work with the installation team to install and commission new equipment
- Use product knowledge to communicate clearly, verbally and written, both internally and externally
- Complete all paperwork in a timely manner (i.e., expenses, time sheets, escalation reports, SS36 related reports, online training courses, car maintenance
- Regular attendance and timeliness are expected. There may be times that overtime, or weekend work will be critical functions of the job
Minimum Qualifications:
- Associates degree or vocational apprenticeship
- Job related work experience; 5 to 7 years
Skills Required:
- Basic personal computer skills
- MS Word and Outlook
- iPhone used for work orders, intranet service point and other internal service documents
Must be authorized to work in the USA without sponsorship.
Travel:
- Travel is required; continually (67 to 100%)
Company Benefits:
- 401(k) Pre-Tax Savings Plan with Employer Match
- Medical, Vision and Dental plans offered
- Company paid Long-Term Disability Coverage and Group Life Insurance
- 9 Company paid holidays: 4 floating holidays
- Vacation, Sick and Personal paid time off
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
ADDITIONAL INFORMATION
Heidelberg USA, Inc. is a Federal Contractor, please see attached link:
https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors
ADA: Heidelberg will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
OSHA: Heidelberg provides a workplace free from serious recognized hazards and complies with standards, rules and regulations issued under the OSH Act. Heidelberg examines workplace conditions to make sure they conform to applicable OSHA standards . Heidelberg ensures employees have and use safe tools and equipment; and properly maintain such equipment.
EEO/AA Statement: Heidelberg is committed to providing equal opportunity and valuing diversity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, religion or belief, national or social or ethnic origin, citizenship status, sex, pregnancy, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status, or any other status in accordance with the requirements of all applicable federal, state, and local laws. Violation of this policy by any employee regardless of position or title, as determined by the Senior Vice President of Human Resources and General Counsel, may result in discipline up to and including immediate termination. Please see the legal postings on the bulletin board for a full list of the protected categories in the state where you work.
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