Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dancefloor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in.
We’re looking for part-time reps to join our Field Operations team in LA to ensure that the market-leading standards DICE sets in product design are replicated in the dynamic, real-world environment of live events.
At DICE, you’ll be part of the company that’s redefining live entertainment. It’s a place where you can be yourself, influence the culture, and create work that you’re proud of.
About the role
As a Field Operations rep you will be working closely with the FO Senior Manager and the FO Agents to liaise with our venues, promoters and brand partners to ensure that DICE users at shows, club nights and festivals have the very best on-the-day experience.
You’ll be
Providing training on DICE tools to our partner venues and promoters, ensuring all of our partners receive first-class support.
Supporting the Field Operations team on-site.
Supporting the Access Control process and scanning tickets if needed.
Coordinating fan queues.
Providing training to venue staff.
Carrying out ad hoc assignments as needed.
You are
Passionate, humble and talented.
A fan of music and culture.
Actively responsible.
Not shy to get stuck in, hustle around a problem and get the best result.
Flexible in terms of working hours and schedule.
You’ll need
Experience in the live music events environment and in event information administration.
Good understanding of Android, iOS, Windows, and Web working environments.
Ability to think on your feet and respond quickly and rationally to any urgent issues.
An eye for detail and excellent communication skills to make sure everyone knows the vital info.
About DICE
Our teams work from London, New York, Los Angeles, Barcelona, Paris, Milan and Berlin. We’re building products that will revolutionise the industry for fans, artists and venues – and we’re growing fast. Read about our latest Series C funding and what’s next for DICE.
We know that having a variety of perspectives makes us a better company – it’s why we strongly encourage members of underrepresented communities to apply. Find out how we’re creating a more diverse, equitable and inclusive DICE.