Family Counselor

*This position may qualify for a special sign-on incentive*Job Title: Work and Family Life ConsultantSummaryWork and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.Essential Duties and ResponsibilitiesProvide a wide range of programs and services to the FFSPConduct training classes for Sailors and family membersProvide specific information on resources availableWork individually with clients where appropriateEnsure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)Ensure all programs and services scheduled and delivered are in the automated CentralizedScheduling and metrics system in use by the FFSPProvide support related to disaster preparedness and responseProvide training delivery at-sea for Return and Reunion events.Other duties as assignedSupervisory ResponsibilitiesThis job has no supervisory responsibilities.Required Education and/or Experience QualificationsEducation/ExperienceBachelor’s degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor’s degree OR Four years’ equivalent experienceExperience making presentations and facilitating training for large and small groupsRequired QualificationsZeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):DeploymentRelocationParent EducationLife SkillsFamily Advocacy Program EducationTransition Assistance and Family EmploymentCross-training and support for additional program areas as assignedKnowledge of the formulation and execution of needs assessment toolsKnowledge of the military and the challenges of the military life styleKnowledge of social services and/or education delivery systemsSkilled in providing individual education as well as group facilitationKnowledge of the tenets of adult education and the development of training curricula based on the adult learning modelAbility to manage multiple prioritiesAbility to use verbal and written communication skills effectivelyAbility to conduct program evaluations and use those evaluations to improve program effectivenessKnowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide informationIn the event at-sea or overseas training delivery is requested, it will be required of the employee.Other Skills and AbilitiesThis position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver’s license, transportation, and auto insurance are required.CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:Ability to work both independently and as part of a team.Customer Service Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.Oral Communication Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.Written Communication Writes clearly and informatively; Edits work for spellingand grammar; Varies writing style tomeet needs; Presents numerical dataeffectively; Able to read and interpret written information.Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.This position may require overseas travel and training delivery at sea.Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually quiet.Zeiders Enterprises, Inc. is an Equal Opportunity EmployerPay Range: $40,000 $55,600PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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