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Fairmont Gold Personal Assistant

Accor Hotels

This is a Full-time position in Los Angeles, CA posted May 7, 2022.

Fairmont Gold Personal Assistant
Do you thrive in creating an unforgettable guest experience?

Do you want to be part of creating history?

Do you want to be part of opening the first Fairmont Gold Experience in California?

Then this is the perfect opportunity for you!

Fairmont Gold is an exclusive sanctuary, offering a unique and personally curated experience within the historic Fairmont Century Plaza.

Fairmont Gold Hotel Guest Personal Assistants are devoted, empowered and engaged ambassadors that provide intuitive and elevated service by continuously observing, speaking to and learning from our guests and adapting their experience.

What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
What you will be doing:
Curating the overall guest experience and expectation throughout the stay.

Assisting our guests from the moment they reserve, all the way through their departure, creating a truly wonderful memory that will be remembered for a lifetime.

Oversee the first of its kind lounge experience that provides elevated beverage and food offerings for breakfast, snacks and evening canaps.

Interact with and build lasting relationships with Fairmont Gold guests during the check-in, butler services and check-out experience.

Your experience and skills include:
Experience in a supervisory role at a 5-star hotel as an asset
A post-secondary diploma or degree would be a plus
Proficiency with PMS and hotel operating systems is preferred
Experience in a Food & Beverage operation an asset
Fluent spoken and written English
Your team and working environment:
The highly anticipated Fairmont Century Plaza offers 400 guestrooms & suites, an array of food and beverage concepts including a rooftop bar, a caf , a modern American brasserie; a 14,000 square foot world-class spa, a state of the art fitness facility, a rooftop swimming pool and nearly 24,000 square feet of private event space.

This is your opportunity to make your mark as part of our opening team and be a part of Fairmont history.

If you’re looking to work for an iconic property and be a part of something amazing, this is the opportunity for you!

Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?

We are far more than a worldwide leader.

We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS