Posting Date Mar 22, 2022
Job Number 22044585
Job Category Administrative
Location SLS Hotel a Luxury Collection Hotel Beverly Hills, 465 S La Cienega Blvd, Los Angeles, California, United States VIEW ON MAP
Brand The Luxury Collection
Schedule Full-Time
Relocation?
N
Position Type Non-Management
Located Remotely?
N
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world.
Our hotel teams curate the worlds most enriching and desirable destination experiences.
Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories.
If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
JOB SUMMARY
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
Open, read, and prepare answers to routine letters.
Locate and attach appropriate files to incoming correspondence requiring replies.
Take and distribute meeting minutes to appropriate individuals.
Handle and distribute incoming and outgoing mail.
Create and maintain computer
– and paper-based filing and organization systems for records, reports, documents, etc.
Transmit information or documents using a computer, mail, or facsimile machine.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals.
Document and communicate all guest requests/complaints to appropriate personnel.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.