Ankura is a team of excellence founded on innovation and growth.Role Overview: The Operations Associate provides operations, business services and workplace services to senior professionals and employees supporting the daily management of the business and local office.
Working within a global team, the role and function creates a sense of community and operational excellence, provides office support, administers processes and systems, supports projects, and assists in the overall efforts to ensure efficient service delivery for the firm and its clients.
Responsibilities:Create an environment of service for Ankura employees, anticipate needs and provide support to allow senior professionals to be more efficient and effective.Effectively use technology applications and resources to support the client service delivery and related activities of the company’s personnel, including firm-wide and practice-specific tools, processes, and databases (e.g.
Workday, Salesforce).Draft and edit presentations and business correspondence, ensure grammar, spelling, and formatting are accurate and engaging.Perform effective and proactive calendar management including scheduling and prioritizing appointments, ensure meetings, deadlines, presentations, and other duties are completed efficiently by senior professionals.Position oneself as a knowledge resource and support the integration of new employees and training of others.Maintain, retrieve, and secure working documentation as requested on appropriate file repositories, in accordance with current records management policy, procedures and best practices.Assist with weekly time and expense reports in accordance with policies and client requirements; resolve auditor inquiries as needed.Support production requests including, copying, printing, faxing, binding, and shipping.Coordinate domestic and international travel arrangements, including passports and visas, maintain travel profiles, respond to last minute itinerary changes (i.e.
flights, car, hotel), map or provide directions, and coordinate associated communications with project teams.Maintain contacts and distribution lists, as needed.Facilitate engagement intake and contract administration processes.Requirements:Associates degree or Bachelor’s degree in business or in a related discipline preferred.
Minimum 3-5 years’ experience.
Prior experience in a professional services environment is highly desirable.Highly proficient in technology, especially Microsoft Office resources (e.g.
Outlook, Calendar, SharePoint, Teams) and applications (e.g.
Excel, PowerPoint, Word).Critical thinking skills and initiative to proactively address issues, identify and solve areas of business process improvement.Business acumen, an interest in learning more about the company and its clients, a desire to understanding how duties impact related groups, and motivation for self-development.LI-MJ1LI-HybridAnkura is proud to be an equal opportunity employer committed to fostering a diverse and inclusive environment where mutual respect and collaboration is paramount.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity and expression, disability, protected veteran status, national origin, or any other legally protected status.