Entry Level Helpdesk Rep/EXPANSION

Highly regarded & massively expanding Co. is actively interviewing due to massive growth. As the team member of this great Organization you will: Accurately documents and logs all help desk calls and e-mails into the current IT service management system. Follows up, ensuring the issue is resolved or the request is satisfied. User Administration. Onboarding, Offboarding. Account creation, profiling, and testing. Contributes to IT knowledge base. Generates and tracks purchase requests, maintenance contracts, staff data, and departmental policies and procedures. New PC Installations Patching and Networking Tasks Mobile Device Management. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

0-1 years

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