Transforming Lives Through the Power of Work
e-Commerce Operations Lead | 25010 E-Commerce Collectibles in Los Angeles, CA at Goodwill Southern California
Job Description
Goodwill Southern California (GSC) prepares and places thousands of individuals into sustainable employment through programs and services throughout Los Angeles, Riverside and San Bernardino counties.
As one of the leading non-profit brands in the world, and the largest non-profit in Southern California, we have been transforming lives through the power of work for over 100 years.
Goodwill Southern California supports its mission with proceeds generated from over 78 retail stores and over 44 attended donation centers, as well as from charitable donations and grants from the public and private sectors.
Goodwill SoCal is a rapidly evolving organization and yet we have never been more focused – on our mission, on our people, and on our future.
It’s always a GOOD day in SoCal!
The E-Commerce Operations Lead assists with the efficient operation of the E-Commerce account operations; leads staff to achieve established goals for sales, production, customer service, payroll, safety and expense control.
Essential Duties & Responsibilities Assists in maintaining inventory rotation schedules .
Processes orders and shipping of goods.
Provide E-Commerce operations team with customer feedback.
Responds to customer questions and resolves concerns as needed.
Maintains structural, electrical and equipment of operation as needed.
Leads and encourages staff.
Provides staff training; assigns specific duties and follows-up; Coaches and counsels staff.
Master of operations production flow.
Administers seller side of E-Commerce sales channels.
Administers NOS inventory management system.
Performs daily Operations Associate duties as needed.
Loads and unloads trucks.
Education & Experience 1-2 years of supervisory experience.
1-2 years of e-commerce experience.
High school diploma or general education degree (GED) preferred.Shift flexibility and overtime when needed.
Intermediate knowledge of computer programs in a Windows environment, including Word, Excel and E-mail.
Ability to handle confidential information.
Ability to work with minimal supervision.
Punctual and dependable attendance.
Free from alcohol and drug abuse.
Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.
Evening and weekend availability required.
Drug Screen and Background Check required.
Goodwill Industries in Southern California is an equalopportunity employer and gives consideration for employment to qualifiedapplicants without regard to race, color, religion, sex, national origin,disability or protected veteran status.
If you’d like more information aboutyour EEO rights as an applicant under the law, please click here:http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf Goodwill gives preferential consideration to persons withbarriers to employment.
Persons withdisabilities are encouraged to apply.
Equal Employment OpportunityGoodwill is committed to a policy of equal employmentopportunity for applicants and employees. Employment decisions will comply with all applicable laws prohibitingdiscrimination in employment including Title VII of the Civil Rights Act of1964, the Age Discrimination Employment Act of 1967, the Americans withDisabilities Act of 1990, the Immigration and Nationality Act, and any othercharacteristic protected by federal or state law.
Nondiscrimination on the Basis of Disabilities In furtherance of our commitment to end discriminationagainst qualified disabled individuals, and in accordance with the provisions ofSection 504 of the Rehabilitation Act of 1973, the Americans with DisabilitiesAct, and all regulations properly issued thereunder to protect the rights ofqualified disabled persons, it is Goodwill’s policy that no program or activityadministered by it shall exclude from participation, deny benefits to orsubject to discrimination any individual solely by reason of his or herdisability.
Equal employmentopportunity will be extended to qualified disabled persons in all aspects ofthe employer-employee relationship, including recruitment, hiring, upgrading,training, promotion, transfer, discipline, layoff, recall and termination.
We further affirm that we will providereasonable accommodation to the known physical or mental limitations of anotherwise qualified disabled employee or applicant.
It is the policy of Goodwill to provide reasonableaccommodations for qualified persons with disabilities who are employees orapplicants for employment.
If you needassistance for accommodations to interview because of a disability, pleasenotify the Human Resources Department. Employment opportunities will not be denied to anyone because of theneed to make reasonable accommodations for a disability.
Other details Job Family Retail Pay Type Hourly Apply Now
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Department of Developmental Services
– 916.654.1987