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Diversity and Inclusion Specialist

North Los Angeles County Regional Center

This is a Contract position in Los Angeles, CA posted November 27, 2020.

SUMMARY

Provides support for the implementation of the agency’s cultural competency initiatives to help ensure that the delivery of services and support is culturally inclusive and inclusive for all consumers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Provides feedback and recommendations that ensure our public information, training materials, and organizational policies and procedures are culturally inclusive.
• Promotes cross-cultural training and communications support across the agency.
• Coordinate, enhance, participate in support groups, and provide recommendations to help consumers and their families increase access to culturally sensitive services provided by the regional center, generic services and other community agencies.
• In collaboration with internal and external stakeholders, supports the implementation of internal and external communications that promote and educate employees and the community on the Center’s diversity and inclusion initiatives.
• Identify, build and sustain strategic partnerships with local community agencies and various stakeholders to assist in outreach efforts designed to identify, educate and inform consumers and families.
• Participates in the review of annual Purchase of Service (POS) expenditures, provides support for POS Expenditure public meetings and provides feedback to the agency on service equity issues.
• Provide consultation and recommendations to case management staff on increasing access to regional center services.
• Collaborate on disparity-related efforts, projects, and related committees.
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES
This position does not supervise others.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE
• Bachelor’s degree from an accredited university required; concentration in a human services or a business-related field, such as social work, sociology, special education, psychology, human resources, or communication, preferred.
• One (1) to three (3) years of diversity, inclusion, and cultural competency experience in a social service setting, preferred.
• Regional Center experience preferred.

KNOWLEDGE and/or SKILLS
• Understanding of cultural norms of a diverse community.
• Knowledge of individuals with developmental disabilities.
• Expertise in multicultural competence in social service settings.
• Community resources.
• Knowledge of the regional center system preferred.
• Microsoft Office and related applications

LICENSES and/or CERTIFICATES
• Valid California Driver’s License.
• Requires reliable and timely transportation to perform regular job duties on a routine basis out of the office.

COMPETENCIES
• Excellent customer service.
• Attention to detail.
• Ability to prioritize, respond to multiple tasks, requests and meet time-lines.
• Review and present information obtained in a concise manner.
• Ability to work under pressure and assume responsibility for complex tasks.
• Ability to work effectively with people from diverse cultures.

ANALYTICAL AND REASONING SKILLS
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

INTERPERSONAL SKILLS
• Ability to build and cultivate relationships; work cooperatively; establish rapport and gain trust.
• Ability to listen and elicit pertinent information effectively; and interact effectively with people from diverse cultures.
• Ability to maintain composure and equanimity, and maintain open-mindedness.

WRITTEN AND VERBAL COMMUNICATION SKILLS
• Ability to speak and write in a succinct, direct manner.
• Ability to speak confidently in small settings.
• Ability to write with excellent syntax and punctuation.

ORGANIZATIONAL SKILLS
• Ability to exercise duties in a self-driven and organized manner.
• Ability to plan, prioritize and complete duties in a self-driven and timely manner.
• Ability to be detail oriented, strong attention to detail.
• Ability to develop a system to assist in handling more than one task at a given time and to successfully navigate overlapping and often competing deadlines.

LANGUAGE SKILLS
• Bilingual English/Spanish may be required, based on duties.

MATHEMATICAL SKILLS
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is required to:

Up to 1/3 of the time:
• Stand; walk, and sit;
• Push/pull with or without assistance
• Reach with hands and arms;
• Stoop, kneel, crouch or crawl; and
• Lift and/or carry up to 25 pounds

1/3 to 2/3 of the time:
• Use hands to finger, grip, handle or feel; and
• Talk or hear

Specific vision ability required by this job is:
• close vision;
• distance vision; and
• ability to adjust focus

WORKING ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee works in an office environment where the noise level is moderate. Employee will frequently visit jails and high-risk security units.
• Works in an office environment where the noise level is quiet.
• Exposed to outdoor weather conditions when traveling to other locations as needed.
• This position will require attendance at after-hours meetings, travel to all branch.

NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Type: Full-time.

ESwenson@nlacrc.org