Strategist The DIRECTV STREAM Retention Strategy team is looking for a dynamic, experienced, and analytical candidate to join us as a Strategist.
Description: The Strategist is responsible for identifying and socializing the true drivers of DIRECTV STREAM churn, while working cross-functionally to create actionable strategies to offset identified pressure.
In this role, you will be responsible for: Managing weekly and monthly performance Developing actionable strategies to meet and exceed subscriber retention targets Leveraging ongoing customer insights and analysis to drive business decisions Messaging performance readouts.
Being the primary partner for cross-functional stakeholders to understand performance of products and initiatives Identifying opportunities to drive customer retention Communicating to a variety of audiences and stakeholders at various levels Managing ARPU across all DIRECTV products as they relate to DIRECTV STREAM Developing data-driven strategies regarding migrations between DIRECTV Satellite and STREAM Owning the migration flow between DIRECTV video products Reporting on retention spend and effectiveness Analyzing user behavior to identify patterns, uncover opportunities, and create a shared understanding of how our subscribers are engaging Driving cross-marketing and cross-business initiatives from ideation / strategy-setting to execution Qualifications: 4-6 years relevant experience Data driven, results oriented Self-starter, initiative to improve processes and output; organizational by nature Excellent written and oral communication skills for the development and presentation of marketing strategies and results Must have strong decision-making and analysis skill set Highly proficient in PowerPoint, Excel, and Word Communication skills with ability to address business, marketing, and technical audiences Detail oriented approach to ensure positive impact Ability to analyze and apply data to business strategy and goals Resourcefulness and problem solving This is a remote position that can be located anywhere in the United States.
#LI-Remote Job Posting: Dec 27, 2021, 8:38:20 AMSchedule: Full-timeJob Level: Senior Associate/Second Level Manager