An important part of our business evolution is the advancement of our digital and e-commerce capabilities.
We are adding highly skilled team members who will work closely together to create the best customer experiences possible, fueling industry-leading results.
Job Summary Frontier Communications is seeking a Product Owner to join our growing Digital team.
This role is responsible for creating the vision and strategy for specific digital properties and then make them a reality as the leader of an Agile Scrum team.
Job Responsibilities * Create the vision and strategy of your product(s) based on input from customers, stakeholders, and the development team that can be clearly communicated to all levels of the organization.* Develop feedback loops with internal stakeholders and external customers to validate and solicit ideas and utilize data to drive decisions using various techniques such as Design Thinking, Customer Journeys.
Value Stream Mapping and User Story Mapping.* Act as a customer advocate for team questions and seek out opportunities to connect the team with end-users, stakeholders, and customers to develop and improve their understanding and empathy of end-user needs* Work daily with development and analytics teams to clarify the vision, requirements, and priorities.* Work with product and marketing teams to properly position products in the marketplace.* Continuously adopt the plan by adjusting scope and priorities to deliver the most valuable solutions possible.* Balance the value of deliverables with their associated cost and risk.* Own the product backlog, objectively balancing directions from multiple stakeholders.* Define user stories that are ready for the development team.* Work closely with UX to understand detailed requirements and document complete user experiences that meet clients’ needs and vision.* Manage user acceptance testing and provide feedback that improves the quality of a developed product.
Experience and Skills * Bachelor’s Degree* Product Owner certification and previous working experience as a Product Owner for 3+ year(s) on digital projects, experience in telecommunications a plus* In-depth knowledge of Agile Methodology and Frameworks (i.e., Scrum, SAFe, LeSS)* Ability to lead clients in product vision workshops & prioritization* Background in design thinking* Ability to think strategically and tactically with the ability to switch between both modes seamlessly depending on your audience or product lifecycle stage* Outstanding communication, presentation and leadership skills* Excellent organizational and time management skills* Proficiency with Microsoft Office Products (Word, Excel, PowerPoint, Projects) & Jira Required Attributes * Motivated self-starter with a strong work ethic and comfortable in an entrepreneurial work environment* Ability to thrive in a fast-paced, collaborative, cross-disciplinary, and geographically dispersed environment.* Strong team player and relationship builder; able to effectively work cross-functionally with peers and other internal or external stakeholders to understand goals and set priorities.* Highly adaptable with unforeseen changes in priorities and workload while remaining extremely organized and following tight deadlines.* Able to work effectively while independent and with minimal documentation or direction.* Intellectually curious and forward-thinking; interested and excited by technology