Job DetailsJob Location APCH The Bridge – Los Angeles, CA Position Type Full Time Salary Range $85,000.00 – $95,000.00 Salary Job Category Nonprofit – Social Services DescriptionA PLACE CALLED HOME (APCH) JOB DESCRIPTION Job Title: Development Officer Department: Development Reports to: Director of Development
FLSA Status/Hours: Exempt Salary Range: $85-95K A Place Called Home is a dynamic, non-profit youth and community center in South Central Los Angeles. APCH provides educational programs, counseling, mentoring, music, dance and art classes, fitness and health and wellness opportunities. As youth participate in our programs, they discover interests and talents and develop a better sense of themselves and their place in the world around them. Our goal is to increase the likelihood that youth will stay in school, pursue higher education, attain viable jobs, and become active community members capable of making positive change in the world in which they live.
SUMMARY Under the direction of the Director of Development, the Development Officer is a key fundraiser who actively drives philanthropic support for the agency through exceptional relationship management, including the identification, cultivation, solicitation and stewardship of donors. A results-driven professional will be adding fundraising capacity with this new position, maintaining a portfolio of approximately 75-100 donors with potential to give $5K and up as well as manage the annual fund and monthly giving programs to help support a strong and diversified pipeline of support. In partnership with our 23-member Board of Directors and CEO, the Development Team is working to build upon a history of individual support of APCH while creating new systems for retention, donor engagement, pipeline building, and other essential functions of annual fund and major gift programs. This is a highly collaborative role in which the Development Officer will partner with colleagues in Development and Programs to deliver on multi-dimensional cultivation and stewardship strategies. The Development Officer will join a team of 11 Development staff working to fundraise approximately $6.5M in FY2024 through primarily private support from individuals, foundations, family foundations, corporate sponsors, and corporate foundations. This is a hybrid position that requires a mix of in-office work and flexibility to work remotely.ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage a personal portfolio of assigned mid-level prospects and donors through the formulation and implementation of donor engagement plans and effective strategies leading to new and sustained gifts (both unrestricted and restricted);
Carry out consistent and personalized donor outreach to assigned donors, ensuring that our supporters receive relevant updates, event invitations, volunteer opportunities, and other meaningful engagement opportunities; Help assigned donors to realize and fulfill their passion and interest in APCH, and be moved to retain and/or upgrade their annual support; Attend donor meetings, lead donor tours of the agency, and arrange donor meetings for senior leadership; prepare donor briefings and profiles as required; Produce cogent and compelling fundraising proposals and supporting documents, including gift agreements as needed to solicit and close donations. Produce personalized letters and messages to thank and engage donors, and ensure that donors receive excellent customer service and stewardship; Support the Development team in building a consistent mid-level and major donor prospect pipeline through regular screening and qualification processes. Utilize APCH’s existing base of individual support to develop a pipeline that moves annual fund donors toward becoming recurring and/or major gift donors; Serve as the primary point of contact for donors in APCH’s monthly giving program, the Social Change Club; administer and fulfill club benefits, recruit new donors to become monthly givers; Manage APCH’s annual giving program by developing messaging and collateral for mailed and digital quarterly appeals; oversee and coordinate mailing lists for appeals, newsletters, event invitations and other initiatives; coordinate with colleagues to raise unrestricted funds via email campaigns, social media, crowdfunding and peer-to-peer fundraising and other means; Collaborate with the Development Operations team to ensure that donor and gift records and reports are maintained accurately and updated in a timely fashion. Co-create annual fund campaign goals, metrics, and reporting standards. Document donor interactions in the database, and conduct appropriate research on donors and prospects, and file key findings in Salesforce; Monitor donor retention benchmarks and work to develop and implement strategies to re-engage lapsed donors through tailored outreach efforts; Maintain in-depth knowledge of APCH priorities and programs. Build and maintain strong working relationships with key staff across Programs, Operations, and Evaluation to understand program needs and opportunities, scout potential donor stewardship and cultivation opportunities, and develop fluency with the agency’s story and substantiating data; Attend and support APCH fundraising and community events (some evenings and weekend work will be required), and serve as a key ambassador for the agency; and
Perform other fundraising activities as may be required. QualificationsQualifications The ideal Development Officer will be an individual who carries high personal and professional standards, is high energy by nature, proactive, and enjoys partnering with others to achieve successful outcomes. To be successful in this role the Directorwill be a self-starter and focus on achieving excellence of service and performance in the five core competencies identified by the agency: Integrity & Trust: Widely trusted and seen as a direct, truthful individual. Able to present the truth in an appropriate and helpful manner.
Adaptable: Adapts to change and considers new approaches with an open mind. Accountable: Demonstrates impeccable work ethic. Consistently and reliably performs tasks as required and above all takes ownership of completing assigned duties and responsibilities to the highest degree. Learning & Development: Actively investigates and pursues new perspectives, learning opportunities, training and development. Is committed to investigating new information, skills, and behaviors and actively works to improve performance, accomplish tasks, achieve excellent results, and share knowledge. Compassion: Demonstrates care and concern for the challenges and circumstances of others. Makes organizational “spirit-tending” a consistent priority and proactively seeks opportunities to help others according to humanistic and organizational values. Technical and Performance Skills
Polished Communication Skills (Written and Verbal) Confidence Interacting with Varied Audiences (including Senior Decision Makers) Professionalism Strong Project Management Skills Customer Service
Time Management & Delegation Ability to Multitask
Flexibility Mission-Driven
Dedicated to excellence Detail-Oriented
Microsoft Office Skills Google Suite Skills Bilingual (Spanish/English) a plus
Education/Training/Experience
Bachelor’s degree or equivalent work experience in nonprofit sector Professional nonprofit experience is required 6-8 years of non-profit fundraising experience strongly preferred Proven track record of successfully cultivating, closing and retaining five-figure gifts and up from individuals Experience with peer-to-peer and online campaigns a strong plus Experience with Salesforce or other CRM systems strongly preferred Physical and Mental Demands
Able to work in a dynamic and high energy environment typical of a youth center Walking, standing required on daily basis Sitting and use of hands/vision for computer work for extended periods of time Lift up to 25 pounds occasionally Able to communicate and convey accurate information Additional Information
Strong commitment to personal and team excellence, innovation and constant growth and improvement Ability to think strategically and creatively, as well as to innovate, implement and follow-through Deep appreciation for and personal interest in the APCH mission and community
Ability to work under pressure, with grace, diplomacy and joy Ability to be a compelling advocate and ambassador for A Place Called Home APCH COVID-19 Vaccination PolicyAll new hires must provide proof of their first dose of the vaccine on the first day of employment, if not fully vaccinated, and will have 30 days from their date of hire to complete their COVID-19 vaccination and submit proof of completion to the organization’s HR department. All fully vaccinated staff are highly recommended to get their booster vaccine once eligible. A Place Called Home provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including but not limited to pregnancy), gender expression, gender identity or sexual orientation, military and veteran status, medical condition, ancestry, marital status, citizenship national origin, age, physical and/or mental disability or genetics. In addition to federal law requirements, A Place Called Home complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Please let us know if you are an APCH Alumni/ae Background screening required A Place Called Home participates in E-Verify