Were looking for a smart, passionate, team-oriented Customer Success Associate to support and help build our Customer Success team, as well as support the growth of key accounts. This persons primary focus will be on delivering value to our customers: onboarding them to our technology platform, helping them use our tools to unlock value, and playbacking their needs to our product team. Our future growth depends on scaling with our current customer relationships and through their supply chains as a Customer Success Associate, you will be a key part of driving this growth. As our products are constantly evolving and serving new use cases, we are seeking an adaptable individual who learns quickly, excels at problem solving, and is adept at finding creative ways to deliver value for customers no matter what. For these reasons, while we are open to any experience that fits the role, we have a preference for those with prior experience in a start-up, management consulting, or another fast-paced, highly analytical environment. Role Responsibilities