[Customer Service / Remote]
– Anywhere in U.S.
/ Up to $90K per year / Health, dental, and vision
– As a Customer Care Specialist you’ll: Respond to customer queries in a timely and accurate way, via phone, email, social media or chat; Identify customer needs and help customers use specific features; Follow up with customers to ensure their technical issues are resolved; Gather customer feedback and share with the Product, Sales and Marketing teams; Create, edit, and manage help tools and knowledge base documentation; Update internal databases with information about technical issues and useful discussions with customersHiring Fast >>