Were looking for a UX & Conversion Rate Optimization Strategist for our growing team to deliver The GoodsConversion Growth Programfor a subset of clients.
The UX & CRO Strategist is responsible for using a host of research methods to form insights.
Our strategists mine analytics data for patterns of behavior, conduct and collaborate on user research, and draw actionable conclusions to inform key growth strategies for a group of accounts.
This role requires a strong focus on collaborating with coworkers andclients to get the most done for the client’s site visitors.
What you’ll love about this role: Youll be responsible for making recommendations to our clients about how to improve their site, and testing some higher risk opportunities via A/B and multivariate testing.
Youll be proving the value of good customer experiences on a regular basis, and get to measure the revenue impact you have for your clients in dollars earned.
Qualifications A qualified candidate for this role will exhibit the following: 2 years experience in eCommerce, agency, or advisory setting Experience in a client-facing role Experience or ability to present to c-level executives Experience with analytics tool sets such as Google Analytics, Google Data Studio, Tableau, or similar Strong advocate for good customer experience Understanding of fundamentals of statistical analysis Critical eye for good digital design and best practices on the web Experienced with using customer research to define a problem and come up with a solution Helpful (but not required) experience Experience with design tools such as Figma, Illustrator, or Sketch Experience with Shopify websites Duties This role will be asked to do the following functions on a regular basis: Distill client questions and needs into research project briefs Conduct and/or collaborate on customer research: data analysis, usability testing, over-the-shoulder observation, heat map analysis, survey design & analysis, research synthesis Review research and testing results, draw actionable conclusions, prioritize, and make a roadmap based on the findings Create the strategy for A/B and multivariate tests, including where to test, what to test, and what your measures of success will be Collaborate with design, development, and research professionals to get great results for your clients Analyze A/B test results and make recommendations on how to move forward Location: Remote.
Were a truly hybrid work environment, so while most of our team lives in Portland, Oregon we are accepting candidates from all over the USA.
Start Date: Immediate This position reports to: Director of UX & CROStrategy Hiring Process We will communicate with you when your application is received.
Next steps are as follows: Resume, Cover Letter & Portfolio Screening Phone screening: Well get to know you, discuss the basic qualifications of the job, and answer any questions you may have to make sure there is a good mutual fit.
Skills Exercise: This brief exercise is intended to identify if youre not just qualified on paper but if you have what it takes to actually deliver.
Face to face interview: If you make it this far, consider yourself a top candidate.
Wed like to meet with you, either face-to-face in our Portland, Oregon office, or via a Zoom call.
References & Background Check: We want to know what makes you tick so well ask a variety of references for their opinions.
Consider yourself a finalist at this stage, we dont want to bother your references unless youre in the final stages.
Hire: When it seems clear that were a mutual fit, well make it official.
How to apply Applications only accepted via Breezy.
Fill out the form here to get started: https://the-good.breezy.hr/p/f155c312cbca Core Values At The Good we thrive by holding true to these core values that we expect every team member to uphold in themselves, and one another: Make Improvements, Not Excuses.
We hold each other accountable to grow through practice, not perfection.
Impact Over Income.
Our company exists to eliminate bad online experiences, not just to make a profit.
Our success allows us to invest in people and communities.
Own Your Experience.
Every challenge presents an opportunity.
We all take ownership over difficult situations and take steps to positively influence the outcome.
We all carry our own weight and seek to inspire others by example.
Strive For Clarity.
The best decisions are made when we have accurate information, communicated respectfully and with clarity.
Were not afraid to say, I dont know, but let me find out.
About The Good A little about our Why.
At The Good we know what eCommerce leaders really want is to have a website that produces a lot more revenue from their existing traffic.
In order to do that, they need to convert more of their website visitors into buyers.
The problem is, they dont know how to get their conversion rate to the next level which makes them feel frustrated and stuck.
We believe every ecommerce leader deserves a clear path that helps them realize their websites true conversion potential.
We understand how challenging it can be to take an existing website to its next level, which is why for almost 10 years we have been helping ecommerce sites increase their conversion rates without the need to increase traffic.
In fact, weve written the book on it:Stop Marketing, Start Selling.
We are proud to be a certified B-Corporation.
B Corps are a new type of company that uses the power of business to solve social and environmental problems.
While The Good has sought to hold ourselves to higher standards as a matter of principle, the certification has helped to add another layer of outside accountability and transparency.
B-Corp has evaluated how our practices impact our employees, their community, the environment, and our customers.
To learn more about our certification, check outThe Goods B Corp profile.
Recruiters: please no emails or phone calls.
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