Our thorough training program ensures each and every one of our employees is equipped with the tools necessary to thrive within our business. We only promote from within so growth opportunity within our office is definite. We also guarantee a full 40 hour work week which is great for students and college graduates looking to start their career but hasn t had much training elsewhere.
The Goals Are Simple : every consumer must benefit from the promotions and events, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge: We are continuously expanding the client base and we need to make sure that we are hiring the right candidate that can help us to grow and expand even further… do you have that same ambition?
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Job Requirements:
Qualifications:
- Previous experience in customer service, sales, or other related fields if possible but not required
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
We will be filling positions by the end of next week. If you feel that you are the right candidate for us, please apply today to secure an interview with the Hiring Manager.
Associated topics: call center, client, client service, customer care, customer care associate, customer care representative, customer service, support, technical support, telephone