Job Description We are seeking a Customer Service Representative Needed to join our team You will be responsible for helping customers by providing product and service information, placing orders for customers, monitor and respond to our social media inquiries. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Monitor and respond to issues on all company social media channels ” Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills You should have a real passion for helping people and an interest in hair and skin care. Company Description Chaz Dean believes in a natural, healthy lifestyle, so it’s no wonder his approach to hairstyling follows suit. At his Los Angeles salon, the Chaz Dean Studio, his dedication to harmony and holistic methods quickly become obvious: On the outside, there is no signage advertising his businesses at all, and ivy-covered walls surround the mid-city bungalows to preserve the inner sanctuary. Upon entering, visitors are treated to an oasis of lush foliage, trickling fountains, quiet sitting areas, hanging lanterns and other peaceful dcor. Inside, the salon and separate lifestyle bungalow have a lived-in elegance that reflects their owner’s spiritual essence. His products and techniques are equally as healthy: Dean’s own hair-care line is made with all-natural ingredients, and he never uses bleach or developer with high levels of peroxide when coloring hair. A firm believer in educating his clients on how to maintain the health and integrity of their hair, Dean teaches that shampoos, bleach, and irons are extremely damaging and drying to the hair. So dedicated is he to this philosophy that his product line, called “WEN,” does not include a shampoo. Rather, his cleansing conditioner is a single product that both cleanses and conditions, without the use of sodium laurel sulfate or other damaging detergents found in shampoos. He has not used shampoo on himself or his clients since 1993.