Umami Burger x C3 by sbe Opening in BrentwoodCOUNTER TEAM MEMBERPosition SummaryThe Counter Team Member is in charge of greeting guests, taking & expediting orders, payments, and sales.
Counter Team Members are able to present menus, guide guests to purchase, efficiently serve guests, make/assemble/merchandise products, and provide exceptional hospitality.
The Front Counter Team Members focus is hospitality, revenue and may assist with food preparation as needed.Primary Responsibilities* Warmly greet and serve guests in a friendly manner.* Provide guests with a hospitality-driven experience.* Take and enter orders into the point-of-sale system and collect payments.* Provide recommendations to guests with strong menu knowledge.* Handle cash, credit, and debit card transactions accurately, using cash registers.* Issue receipts and explain pick-up food procedures.* Verify packaging of orders, including menu items and collateral.* Follow all food safety and health department regulations.* Maintain a clean work and safe work environment.* Support management in maintaining adequate inventory.* Have knowledge of all things Umami including but not limited to: directions, marketing initiatives, specials, discounts, promotions.* Be flexible and willing to assist with other departments duties as needed.Qualifications* Previous food, beverage, or customer service experience, preferred* Welcoming and helpful attitude toward our guests and fellow team members* Ability to work well both independently and as a part of a teamPhysical Abilities* Move, lift, carry, push, pull, and place objects weighing less than or equal to 35 pounds without assistance.* Requires grasping, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.* Stand, sit, or walk for an extended period of time or for an entire work shift.* Reach overhead and below the knees, including bending, twisting, pulling, and stooping.We Offer* Excellent Pay* Growth Opportunities* Medical, Dental, and Vision for eligible employees* 401K Plan* Flexible Schedule* Employee Discounts to including Food and Beverage* Shoes for Crews* Referral BonusWork Authorization:Must be able to provide documentation that shows you are authorized to work in the United States.
Must be at least eighteen (18) years of age.Education / Experience / Credentials:It is the employee's responsibility to secure and maintain status of all required certificates, licenses, or registrations when required by local, state, or federal government agencies.
ANSI approved Food Handler Card and Responsible Beverage Service certificate recognized by the ABC ( if applicable ).Language:Must have the ability to speak, read, write, and interpret business documents in the English language.
Multi-lingual skills are a plus.Travel:Must have access to reliable transportation locally, as this position requires presence at the venue and is not a remote position.COVID-19 Precautions:This position will be based at the venue and not remote.
Personal protective equipment is always required, as well as following social distancing guidelines, and health and safety measures of hand sanitizing and cleaning procedures.
All CDC and LA Department of Public Health mandates are followed.Work Environment:Candidates understand that the business concept is based on a hospitality and lifestyle brand, which includes the service of food and alcoholic beverages.
Candidates acknowledge and understand that accepting employment with the Company, requires presence at a venue, which may include exposure to the following: smoke from cigarettes and cigars outside venue; loud music and other sounds; individuals under the influence of alcohol.
We have a policy of zero tolerance for harassment or discrimination by any employee, vendor, or guest.
Nothing herein shall prevent or discourage an employee from notifying the Company if they are exposed to conduct of any type which makes them feel uncomfortable when performing their job duties.Other Duties:This job description has been approved by the Company.
Please note this job description is intended to convey information essential to understanding the scope of the job and the general nature, level, and expectation of the work to be performed.
It is not designed to cover a complete list of qualifications, skills, efforts, duties, responsibilities, or activities associated with this position, as they may change at any time, with or without notice.Affirmative Action / EEO statement:We are an equal opportunity employer who is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
We believe in, embrace, and abide by the spirit, as well as, to the letter of all applicable laws and regulations.Our policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, internships, and apprenticeship.
Our hiring decisions are based solely on qualifications, merit, and business needs at the time