Content Operations Coordinator – Creator Program

Jellysmack is the global creator company that detects and develops the world’s most talented video creators on social media.

We’re an optimistic crew who naturally goes the extra mile, has a glass-half-full mindset, and sees challenges as opportunities.

We look for positive people who think outside the box, are inventive, bold, lead change, and believe that teamwork matters.

The Team Culture

The Creator Success team manages relationships between Jellysmack and our creators.

The team is in charge of day-to-day communication with our creators and or their teams.

We try to emulate the company’s values and culture in everything that we do.

We are a close-knit team and we support each other and share our ideas, which helps foster a collaborative working environment.

We have a positive attitude and know that the key to success is an open line of communication.

Do you have what it takes to be part of our team?

The Role

Jellysmack is seeking a highly motivated and organized Content Operations Coordinator, Creator Program to join our growing team.

This individual must have a passion for social video platforms such as Snap, YouTube, Facebook, Instagram, and TikTok.

The Content Operations Coordinator, Creator Program will play an integral role in making sure that our published videos are quality controlled, posted on time, and work as a liaison across multiple departments all over the world.

Additionally, this role will work with Jellysmack Creators to ensure content issues are handled promptly.

This position is based in the United States, and will report to the Los Angeles-based Director of Content Operations, Creator Program.

The role will work with the Partnerships, Creator Success, Content Strategist, Community Managers, Editors and Operations team members to help ensure that all content for sensitive and high-profile Jellysmack Creators is Quality Controlled before being published across YouTube and other social platforms.

The Content Operations Coordinator, Creator Program will help play an important role by ensuring all content and copy is reviewed in a timely manner and the publication of content on all platforms goes smoothly.

The Responsibilities

The Content Operations Coordinator, Creator Program will play an integral role in making sure that our published videos are quality controlled, posted on time, and work as a liaison across multiple departments all over the world.

Additionally, this role will work with Jellysmack Creators to ensure any content issues are handled promptly.
Daily management of creator content that needs to be quality controlled
Work with internal Community Management, Talent Partnerships, Customer Success, Operations and Content Strategy teams to ensure Content Publishing and Quality Control standards are met for all high-profile Jellysmack Creators
Community management and post moderation to ensure continuity / creator voice and positivity
Assist in the upkeep of Creator Bibles (Do’s and Don’ts)
Maintain effective communication with internal teams and finding timely solutions to resolve issues and challenges
Requirements

A Little About You

You are serious about social videos, ensuring not only that the videos have zero defects but also that the creator’s messaging comes across clearly
You have knowledge of the digital creator space
You are self-motivated individual who works well on own as well as with a team
You have strong attention to detail
Preferably, you have 1-3 years overall experience in a media/technology/entertainment role
You have experience managing social media content
You are able to multi-task and work in a fast-paced environment
You are highly organized, especially digitally, with a keen eye for detail
You have experience with current platform trends, communications and practices
You have excellent written, verbal, and professional communication skills
You are a team player who is accountable, proactive, and solution-oriented
Benefits

The Location

Jellysmack believes in a flexible work environment in which anyone can work from anywhere.

This is why we’ve implemented our flexible location philosophy, meaning you get the best of both worlds: you can choose to work from home and /or from our offices in Paris, New York, Los Angeles and Corti.

In order to make sure you get the best working environment, you will get a $300 / EUR 250 allowance to get set up!

The Perks
Early Summer release Fridays
Paid volunteering: 1 day dedicated to supporting a cause of your choice

Company sponsored wellness programs and events

Competitive Healthcare coverage
401K match
The Difference

Our commitment to diversity and inclusion at Jellysmack, we believe that the best ideas come from the diverse cultures of our team members.

Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.

Creating a work culture that is safe and comfortable for our people to flourish is our main focus.

The Company

Jellysmack’s story started in 2016, and since then, our unrivaled platform optimizes and distributes video content across social media platforms and allows creators to reach genuine new fans with zero effort.

We are the only company building the hyper-engaged communities that every creator dreams of because, first and foremost, we are creators too.

Creatives ourselves, we’re home to over 250 influential creators, including Derek Deso, Karina Garcia, Brad Mondo, MrBeast, Bailey Sarian, Patrick Starrr, and PewDiePie.

Jellysmack optimizes, operates, and distributes creator-made video content to Facebook, Instagram, Snapchat, TikTok, Twitter, and YouTube.

The company’s creator strategy builds upon its success in scaling its own original content channels in beauty (Beauty Studio), soccer (Oh My Goal), gaming (Gamology), and more.

Through the power of our data, we maximize reach and revenue so our creators stay focused on their passion—creating the best content for their global fan bases.

We turn that passion into a brand and that brand into an empire.

Ready to be part of a great human adventure?

We’re dedicated to making the best working environment possible for our people.

All you have to do is apply; we are ready to let you show off your talent!

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