InterSolutions is seeking a 3rd Shift Concierge associate ready to provide apartment residents with exceptional service throughout the greater Los Angeles, CA area! If you love providing exceptional customer service, are great at multi-tasking, in a fast-paced environment, and are skilled at resolving customer concerns you may be the perfect fit! *We offer our associates SAME DAY PAY and a virtual hiring/training process.* At InterSolutions, we offer our associates Edge2Learn industry training, career coaching, and Fair Housing certification. Becoming an associate of InterSolutions is the perfect way to start or progress your career in property management! *Essential Job Functions:* * Oversee the lobby and front desk area by answering phones and greeting guests and vendors * Provide first-line customer service for all resident requests, issues, and work orders * Follow up on all completed requests ensuring resident satisfaction * Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency * Monitor all common areas ensuring proper upkeep and cleanliness * One to two years of experience in a customer facing service role * Exceptional customer service skills * Excellent follow-up and follow through skills * Ability to communicate effectively both in writing and verbally * Ability to work independently with minimal supervision * Basic computer knowledge including Microsoft Word, Outlook, Excel * Ability to work day, weekend, and evening hours as required
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InterSolutions