Collector IIApply (https://usc.wd5.myworkdayjobs.com/ExternalUSCCareers/job/Los-Angeles-CA—University-Park-Campus/Collector-II_REQ20107278/apply) USC Los Angeles, California TheUniversity of Southern California (USC) Finance Division – University Collections & Bank Reconciliationis seeking aCollector IIto join its team.About the OpportunityTheCollector IIis responsible for collection of student debts such as student loans, tuition and fees that have become delinquent. Assists in reducing the University’s delinquent receivables and losses. Assists students with resolution of financial problems. Performs specialized review, research and problem solving in support of student collection function.Preferred Qualifications: Ideal candidates for the position of Collector II will meet the following criteria:+ Have exceptional interpersonal, customer service and communication skills.+ Excellent attention to detail.+ Ability to work well in fast-paced changing environment.+ Advanced knowledge of higher education student tuition account software systems. The Work You Will Do The Collector II :+ Interacts with students, parents and other authorized parties to attempt to resolve past due tuition and fee accounts.+ Analyzes past due accounts in terms of finding resolution mutually beneficial to the student and the university.+ Updates and maintains contact information enabling the university to stay in communication with student.+ Follows up to ensure students pay their past due balances or take steps that will result in payment or other resolution of them.+ Recommends or carries out payment enforcement measures, such as denial or cancellation of the student’s registration, denial of other student services, or assignment of the account to a collection agency.+ Keeps complete, accurate records of all events and data relating to implementation of above functions.+ Performs other related duties as assigned or requested. The USC Finance Division values accountability, teamwork, employee recognition & development. Join us – apply today ! Minimum Education: High school or equivalent Minimum Experience: 2 years Minimum Field of Expertise: Previous collection or accounts receivable experience in an educational institution, collection agency, financial institution or credit card agency. Ability to communicate orally and in writing with customers. REQ20107278 Posted Date: 09/28/2021