Job Description
Mission Community Hospital, a 145-bed acute care facility located in the San Fernando Valley, is currently searching for Full-Time, Day Shift, Collector positions for the Collection Department.
Job Summary
Under the supervision of the Patient Financial Services Manager or CFO, the Collector is responsible for the collection of accounts (as defined in the Paragon system) from various insurance companies and monitor Collectors Queue on a daily basis. In addition this position is the direct liaison for billing and patient accounting programs providing support and guidance to other business office and admitting staff. Must be familiar with all the managed care contracts to ensure prompt and accurate reimbursement. Utilizing many complexes and varying regulations, guidelines and systems, analyzes payments received from insurance companies to assure maximum and correct reimbursement of receivables. Proactively works with payers and in-house resources to identify and resolve issues that hinder optimal and correct account payment. Utilizes and applies the appropriate California and Federal regulations in order to assure compliance in payment practices.
Qualifications
General Job Requirements, Certifications & Knowledge
- Minimum of three years billing and collection experience in an automated environment
- High school diploma or GED required
- Medical and Insurance terminology essential
- Knowledge of CPT, ICD10, HCPCS coding structures
- Ability to work with general supervision to perform tasks assigned effectively and in a timely manner
- Ability to communicate in writing to generate letters, memorandums, and e-mails to hospital staff and external parties in order to explain situations, document problems or agreements
- Ability to communicate verbally efficiently and effectively with the various personnel and external parties this position is required to interact with
- Proficiency in Microsoft Office applications (Excel, Word)
- Ability to learn computer applications used in the Business Office
- Ability to train Business Office staff on applications
- Ability to utilize ten key calculator
- Ability to evaluate and problem solve independently
- Fire Card
Preferred:
- Two years of college