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What We Can Offer You:Every team member deserves the star treatment!
Each career comes with a variety of benefits for both hourly and salaried team members.
*Benefits may vary by career category, see career listing for exact details*Employee Discount401kGrowth OpportunitiesEducation AssistanceHealth BenefitsParental LeavePaid Time Off Cinemark Counter Servers and Servers guide Guests in ordering food products and beverages to enhance the moviegoing experience.
This includes greeting Guests through engaging interaction, making specific menu suggestions, having strong menu knowledge, and delivering quick and timely counter service.
The Counter Server role is a vital link between our Guests and the kitchen staff, ensuring that orders are delivered fresh, tasty, and accurate.
Servers and Counter Servers may be asked to be cross-trained and work as a Restaurant Worker, Concessionist, Box Office/Cashier, or Usher, as staffing needs require.
Counter Servers must be able to perform the essential job functions of those positions.
A Day in the Life of a Counter Server or ServerThe essential duties and responsibilities of a Server or Counter Server include, but are not limited to, the following:Greets Guests with a smile in a timely and professional mannerPossess full knowledge of bar and menu items in a fast-paced environment to enhance the Guest experienceAccurately records food and beverage orders from Guests in a timely mannerResponsible for all transactions completed on assigned register, including proper cash balancing, distributing correct inventory associated with each sale, properly logging off when away from register, reporting any concerns to management (including unauthorized use of assigned register), etc.Verifies identification to confirm Guests are at least 21 years of age for all alcohol transactionsEnsures that alcohol is consumed in designated areas onlyConsistently uses suggestive selling techniquesCollaborates with kitchen team to ensure that food orders are accurateAttends a mandatory Shift Huddle (team discussion) at the start of or during the shiftConsistently identifies and sanitizes Guest high-contact areas within and around the dining area (restaurant, lounge, bar, concession area, auditorium, and patio areas)Wipes down door handles, faucets, counters, card readers, terminals, counterfeit detectors and any non-food surface areas that are highly touched by a Guest or Team MemberMiscellaneous cleaning and tasks as applicable to restaurant and theatre environments (counter area setup, food preparation, selling, promoting, serving, and cleaning tasks before and after the shift)Consistently ensures and promotes adherence of proper social distancing guidelinesProperly utilizes Personal Protective Equipment while completing position-specific tasksAdapts to the frequency and scope of required cleaning tasksMonitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports issues to managementPerforms other work-related duties as assigned What You Will Need to Have:Proof of age (Employees who will be serving, pouring, or mixing alcoholic beverages will need to be 18 and in some states 21)Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where requiredEmployees who work with alcohol are required to complete a Safe Alcohol Service training programAvailability to work flexible hours which include evenings, weekends, and holidaysRequires regular and consistent attendanceHas an energetic and friendly attitude during each shiftProvides excellent Guest serviceAccurate cash handling and basic math skillsInterpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities.
Must be able to effectively and regularly converse in and comprehend EnglishAbility to work in a team environment and independentlyAbility to take and follow directionResponds with a sense of urgency What Physical and Environmental Requirement You Will Need to Have:Frequent bending, kneeling, and lifting up to 50 lbs.Frequent standing, walking and reachingAbility to carry, push, and pull objectsNoise level may be moderate to high at timesBe able to work in a standing position for extended periods of time *Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract.
Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate.
Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
All Cinemark theatres are designated smoke-free workplaces.
This includes vapor, electronic, conventional, cigars, etc.
Cinemark USA, Inc.
is an Equal Opportunity Employer