The role:
The company is currently looking for a Chief Strategy & Operations Officer (CSOO) who will be responsible for charting the strategic direction of the company from our Woodland Hills, CA headquarters. The CSOO entrepreneurial, data driven and resourceful and keenly focused on seeking new go-to-market growth opportunities and continuing and improving the existing business model of innovation, employee empowerment and a culture of engagement. The CSOO will cultivate a spirit of forward-thinking leadership to differentiate the company’s product brand offerings, and marketing, and will position the company for continued success by driving organic sales growth.
What Your Day-to-Day Will Look Like:
- Serve as the executive leader responsible for driving significant organic growth and profitability for the company on a consistent basis.
- Drive success in new markets and channels such as international and retail.
- Act as a visionary and entrepreneurial leader, ensuring the strategic plan is developed and translated into clear, tactical goals and objectives that guarantee success.
- Inspire confidence among employees, owners, the board of directors, and external parties that the company is being managed effectively, ethically, and profitably.
- Lead and collaborate with executives, using influence skills to guide strategic planning and execution of key strategic initiatives.
- Evaluate existing company competencies and organizational performance; identify new and innovative approaches to provide, expand or improve product and brand viability across the business to gain market share and improve profitability.
- Recruit, select and retain a highly qualified team. Ensure the executive leadership team is motivated, encouraged, productive and engaged to be their best and take smart risks, fostering a culture of safety and innovation.
- Guide direct reports in their professional development and building accountability.
- Create a working environment where productivity can be sustained and improved and where innovation and personal growth are encouraged and realized. Ensure people are in place to drive business results.
- Actively build, support, and maintain strategic relationships with key stakeholders. Advise Board of Directors and senior leadership regarding evolving business prospects, issues, market trends and opportunities for better positioning in the market.
- Assist in the identification, planning and execution of future potential acquisition activities.
- Run strategic planning for the company and manage the day-to-day activities that align to meeting the strategic priorities.
- Continue to build upon our diverse workforce, in attraction, development, engagement and retention.
The Best Candidates Will Have:
- Bachelor’s degree is required; with an advanced degree in a related discipline, such as an MBA, considered a plus.
- 10 or more years of senior leadership experience within e-commerce or digital marketing space overseeing operations, strategy, marketing, sales and growth-oriented initiatives.
- Direct response marketing experience.
- Results driven executive with a demonstrated track record of delivering profitable revenue growth, comfortable with achieving exponential growth over an accelerated time frame.
- Commercial mind-set; capable of driving business transformation initiatives designed to improve growth and expansion opportunities.
- Charismatic, enthusiastic, and accountable leader with an innovative approach and desire to win.
- Established reputation for thinking strategically at an enterprise level and executing effectively to drive results in complex environments.
- Resourceful, organized, problem solver capable of driving successful outcomes across multiple lines of business.
- A track record of strong followership.
- Proven track record of building and leading high-performing teams with an open leadership style; actively seeks out and supports collaborative thinking.
- Ability to thrive in a results-driven work environment with high expectations serving as a role model for strong work ethic and team-orientation.
- International business experience is a plus.