Company: KARL STORZ North America (KSNA) Job Code: 11370 Pay Grade: US-C14 Description KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education. For more than 75 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness. We are seeking to hire a Business System Analyst who will be based onsite in our North American Logistics Center in Auburn, MA. The Business System Analyst will need to have deep experience in SAP working primarily with MM/WM/PP. This is a hands-on technical position where the ideal candidate will be responsible for maintaining, troubleshooting, modifying-configuring, testing, monitoring, installing changes, and all related activities for production support of our SAP ERP 6.0 EHP8 and SoH environment. This position will require the selected candidate to work in our El Segundo, CA offices, or Auburn, MA offices after COVID concludes, or CDC deems safe. In the interim, this person will work remotely from home. – The Analyst will conduct and facilitate workshops with business partners to gather requirements for complex business processes. – The Analyst will architect the solution to meet business requirements. The Analyst will perform the necessary configuration and provide functional specifications to developers to convert the requirements into the business solution. – The Analyst will perform unit testing, E2E testing, and integration testing to deliver robust, scalable, and high-quality solutions in agile environment. – The Analyst will transfer business process, application design and configuration knowledge to the other team members. – The Analyst will be responsible to manage Incidents resolution, Change Requests completion, small to medium projects implementation in the area of procure to pay, plan to stock, and warehouse management. The ideal candidate will also be responsible to manage the design and redesign of the relevant master data: material master, vendor master, batch master, serial number, equipment master, etc. – Provide strong technical expertise and perform configuration in SAP Material management (MM), SAP Warehouse Management (WM), and SAP Production Planning (PP) module – Perform production support for the tickets as per the SLA submitted by end users via Remedy system – Propose and execute configuration changes and/or enhancements to the existing system to resolve production support issues – Update status of assigned tickets in Remedy system and inform business units accordingly on real time basis – Communicate with end-users, providing training support (as needed) and working within agreed upon production support service level agreements for the Incidents – Consult and work with all the business management and analyst stakeholders to gather requirements solving business problems and defining new business processes – Design and develop solutions in the functional area of procurement, planning, production, warehouse, and logistics for multiple companies in North America Region using latest available SAP functionalities and best business practices – Coordinate development activities with other analysts and developers – Develop, document plan, and perform Unit testing, regression testing, negative testing, E2E testing, and performance testing – Create and maintain following change documentation: Process flows, Functional Specifications, Test Scripts, and Training document – Train the internal IT wherever required and the Business users and management for the new SAP functionalities – Remain up to date with the new releases and features of SAP by reviewing SAP release notes, periodicals, forums, OpenSAP, and technical reports – Coordinate with other SAP teams and team members; like SAP different module experts, SAP Security, SAP Basis, IT Infrastructure – Hardware, Server, and Network teams, SAP ABAP developers, SAP Reporting, and Middleware – Follow the SAP best practices for resolving the Incidents and deploying the Change Requests – Process analysis, Master Data analysis, Configuration and/or Development possibilities, Testing, and deploying Requirements – Bachelor’s degree preferably in computer science; advanced degree preferred – 4-6 years of work related experience as a SAP Business Analyst – Certified in SAP MM or S/4 HANA – Certification in SAP other modules, CPIM, CSCP, PMP, and Agile preferred – Must have at least 4-6 years of hands on technical experience with SAP ECC with expert knowledge in SAP Material Management (MM), SAP Production Planning (PP) and SAP Manufacturing Execution Systems (MES), SAP Warehouse Management (WM), SAP Inventory Management (IM) modules, and of SAP in discrete lean manufacturing environment – Must have deep technical knowledge of configuring Purchase Requisitions, Purchase Orders, STOs, Intercompany, Release Strategy, Transfer Orders, Picking Strategy, Goods Movements, MRP, Material Master, Equipment Master, Serial Number Management and Batch Management, Purchasing Info Records, Source List, EDI/Idoc/RFC in SAP – Must know integration of PP/MM/WM modules with SD, CS, and FICO modules of SAP – Must have experience with at least 2 full cycle implementations in SAP PP/MM/WM/IM modules – Should have experience in implementing SAP in lean manufacturing environment – Must be willing to learn new SAP modules, 3rd party applications / technologies – Experience from medical device industry and in the FDA regulated environment is desirable – Knowledge and experience in implementation of SAP Extended Warehouse Management (EWM), S4 HANA, SAP Manufacturing Execution (ME) / Manufacturing Intelligence and Integration (MII) will be added advantage – Expert knowledge of Change Management, Release Management, Agile, ASAP and other project management methodologies – Skilled in the use of the following productivity tools: MS Outlook, MS Excel, MS Word, MS PowerPoint and MS Project and Visio are required – Strong debugging, problem-solving, root cause analysis skills and ability to read SAP ABAP programming code – Advanced English proficiency across all forms of communication (written, listening, verbal, and presentation) with the ability to sell concepts and ideas to a diverse range of internal customers. – Good team player as well as self-driven individual performer – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems – Ability to balance the goals of the company while maintaining adequate controls and accurate records – This position will work closely with Business Partners, Directors, Managers, IT Management, Business Analysts and developers, and KSNA managers. Externally, this person will work closely with vendors and other solution providers. Working at KARL STORZ during COVID-19 KARL STORZ will continue to maintain a safe work environment for our employees. During the interview process, we encourage you to ask how COVID-19 may impact the role you are seeking. The impact and/or company-issued personal protection equipment may vary based on the nature and location of the role. Please Employee Benefits Program Overview for U.S. Locations – Medical / Dental / Vision including a state of the art wellness program and pet insurance, too!* – 3 weeks’ vacation, 10 holidays plus paid sick time* – 401K retirement savings plan providing a match of 60% of the employee’s first 6% contribution – Section 125 Flexible Spending Accounts – Life, STD, LTD & LTC Insurance – Tuition reimbursement of up to $5,250 per year – Fitness reimbursement up to $200 annually – Employee referral program of up to $2,000 per hire – And much more! – Field sales, internships and part-time employees are not eligible except for where required by state law. Non-employees, including temporary workers and consultants, are not eligible to participate in KARL STORZ benefits program. KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. KARL STORZ is an Equal Opportunity Employer supporting EOE/M/F/Vet/Disability. Reasonable Accommodation If, at any point in the application process (including hiring), a candidate would like to request a reasonable accommodation due to a disability or a religious need, please email us at and we’ll be happy to engage in an interactive process with you. Notice to Employment Agencies This recruitment assignment is being managed directly by KARL STORZ’s Human Resources team. Human Resources will reach out to our preferred, contracted agency partners in the rare instance additional talent options are required. Your respect for this process is appreciated. KARL STORZ does not accept unsolicited Agency resumes. Resumes received which were unsolicited by KARL STORZ Human Resources department will be ineligible for referral fees. Share