Primary Purpose
Develop and implement new systems and enhancements of existing systems within the business unit. Provide a leadership role in an effort to analyze, develop specifications, implement and support systems, including SoCalGas Electronic Bulletin Board. Coordinate the preparation, review and approval of the weekly Natural Gas Reliability Report for submission to the California Public Utilities Commission (CPUC). Coordinate the preparation and review of the annual Customer Forum Report. Coordinate other recurring reports for various regulatory agencies. Perform systems acceptance testing, administer system user access support and handle contract administration duties. Provide occasional weekend and holiday scheduling support for System Reliability transactions when required.
Duties and Responsibilities
- Manage medium/large system initiatives such as complex system enhancements or new system development utilizing proven system development methodologies. Lead development project team, which includes business clients and analysts. Work closely with the strategic initiatives team and IT to coordinate projects. Prepare documentation such as requirements, test plans, implementation plans and tariff modifications.
- Provide guidance and direction in an effort to troubleshoot existing or potential system modifications. Evaluate and plan for effects on systems. Plan and request software changes.
- Manage and maintain processes, tools, data and methods within the organization. Prepare reports and documents supporting the weekly Natural Gas Reliability Report, the annual Customer Forum Report, and other recurring reports for various regulatory agencies. Prepare other ad hoc reports and data analyses when required.
- Proactively identify, develop, and present business process changes. Conduct post implementation analysis. Develop and review project reports.
- Schedule and lead meetings. Prepare meeting agendas, meeting minutes, and scheduled status reports.
- Perform other duties as assigned (no more than 5% of duties) including occasional weekend and holiday support for system reliability support when required.
Education
Bachelor’s degree in Engineering, computer science, business administration, finance, project management, related field or equivalent training and experience is required.
Experience
- 5 years of increasing responsibility in the areas of testing technical applications, business/project management, customer service, finance, or information technology required.
- Knowledge, Skills and Abilities
- Ability to manage projects and have persuasiveness and negotiations skills.
- Must have the ability to lead a team to achieve high levels of performance and be a team player.
- Proven success on previous system development projects whereby skills have been developed that enable the ability to lead a complex system enhancement or new system project.
- Ability to serve as liaison between business unit employees and Information Technologies developers to transform business objectives into information technology solutions.
- Must have the ability to gather and analyze complex data, reach conclusions, develop alternatives, make decisions, and take action to implement changes.
- Ability to Utilize the IT Product Lifecycle methodologies to ensure that projects are delivered on time, on budget, and meet business needs.
- Must have a strong attention to detail, financial analysis, and timeline/Project skills.
- Knowledge of Business Practices, system operations and ability to define system change impacts on business processes.
- Proficient writing skills are necessary for routine communications and to prepare documentation such as requirements, test plans, implementation plans and training materials.
- Strong organizational, planning, and communication skills are required.
- Strong computer skills are required to demonstrate competency in company supported desktop software (i.e., Microsoft Products including Excel, Project, PowerPoint, and Visio).
- Knowledge of database environments (i.e., Access, SQL).
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled