Business Analyst – Supply Chain

Company Description iSpace is a global services company focused on outsourcing, consulting and staffing.

Over the last decade, we have helped numerous corporations and institutions reach their business objectives and IT goals.

iSpace services are centered in three areas
– IT Outsourcing, IT Staff Augmentation, and Business Process Outsourcing.

Our team of seasoned professionals based in the United States and India focus on providing results, driving innovation and affecting outcomes.

Our clients have come to rely on our expertise, our commitment to quality, customer service and our innovative approach to problem solving to help create sustainable value for their customers and shareholders.

Specializing in Healthcare, Entertainment, Automobile and Financial Services, we work with Fortune 1000 companies throughout the United States.

Our commitment to customer satisfaction is reflected in the fact that over 90% of our client base have remained with us for over 5 years.

Job Description Title: Sr.

Business AnalystLocation: Los Angeles CA Duration: 9 Months (till End of the Year) Seekinga Senior Business Analyst that will be responsible for providing functional, technical, and analytical expertise for building and supporting Metadata management and Media Supply Chain products at Client.

Looking for an experienced analyst with solid technical skills and a good understanding of studio business and content lifecycle.

The candidate will support the new product development as well as the day-to-day maintenance of our Media Supply Chain products.

The candidate must possess strong communication skills and analytical skills to effectively work with the business users to determine requirements and translate them into technical solutions.

The candidate must excel in a team environment and must have the ability to independently complete individual tasks in a dynamic environment to achieve departmental and company goals.

Responsibilities * Work as a strategic partner of the business * Be the liaison between business and technology.* Keep alignment with business groups on strategic vision and business priorities.* Understand technology capabilities required to support business needs.* Develop and maintain technology roadmap to support business.

* Define business process and requirements.

* Lead business meetings and interviews.

Proactively communicate and collaborate with business stakeholders.

Understand business process, issues, use cases, requirements, product functions, system integrations and data flow in depth.* Create functional & non-functional requirements, user stories, as-is and to-be process flows, screen and interface designs, data flow diagrams, reporting and data requirements and data mapping documents.* Drive innovations and efficiency by implementing new business process through technology solutions.* Work closely with architect and developers to translate business requirements into technology design and solution.* Participate in sprint planning and other project activities required by Agile software development methodology.

* Design, testing and training.

* Drive innovations and efficiency by implementing new business process through technology solutions.

Define business rules, wireframes and system functions.* Work closely with the business community and testing team to define and execute system testing.

Lead user acceptance testing of applications to ensure the quality of the delivered requirements and overall health of the system.* Manage change management and training.

Create user manuals and training documents.

Conduct user trainings and drive smooth and efficient implementation of changes.

* Production Support * Support business users on system configuration, admin and other business activities* Identify system issues.

Trouble shoot and analyze potential solutions including workaround.* Work with business users to document, manage and prioritize bug fixings and enhancements.* Support product development and release lifecycle.

Work with architect and developers to test and release new system functions to ensure on time delivery of new product and features.* Support audit requirements and activities Qualifications * Minimum of 3 years’ experience as business analyst and/or system analyst supporting Metadata management or Media supply chain products.* Understanding of Entertainment industry and content lifecycle.* Has past experience working in data governance and managing metadata products in-house or using 3rd party applications.* Has past experience working in transformation projects and change management.* Has past experience with data migration activities.* Strong business analysis skills.

Proficient in leading user interviews, requirements gathering, creating, maintaining and supporting all application development artifacts including user stories, process flows, screen mockups, data diagrams, business rule definitions, design documents and reporting scripts.* Familiar with SDLC (software development life cycle) and Agile methodology.

Familiar with Agile tools such as JIRA and Confluence* Proficient with MS Office products, specifically advanced Visio, PowerPoint and Excel skills* Strong analytical and system design skills, and problem-solving skills, with a track record of seeing tasks through to successful completion.* Highly responsive with strong interpersonal and written/verbal communication skills.* Comfort working in a technical environment and able to clearly communicate technical concepts to both technical and non-technical audiences.* Ability to work independently, prioritize and juggle multiple deadlines and projects while keeping peers, partners and supervisor abreast of activities.* Self-motivated, accountable, highly organized and have the ability to prioritize in a fast-paced environment.* Bachelor’s Degree or above in information systems preferred.Additional Information All your information will be kept confidential according to EEO guidelines.

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