Business Analyst II

Location Los Angeles, CA Description Business Analyst II Los Angeles, CA 4-5 months Responsibilities Work with the Sales Service Teams and other business users to gather and define business requirements translate them into user stories and process flows demos to leadership adoption and training. Perform and or coordinate UAT testing work with SFDC COE business and technical teams on defect remediation Understand cross-functional impacts of business requirements to configuration, process, workflow and reporting, and incorporate into user support interactions. Support the existing Salesforce COE Agile process of prioritization of user stories across multiple business processes and stakeholders. Skills Required Work Experience Minimum 5+ years of experience as a Business Analyst required Minimum 2+ years of experience in Financial Services highly desired. Some experience in CRM specifically Salesforce will be preferred Some experience in Data Analysis will be helpful. Education Bachelorsapos degree Required Skills, Knowledge Licenses Strong communication and negotiation skills and the ability to interact equally effectively with colleagues across all Lines of Business and functional groups Outstanding listening skills, and ability to patiently, constructively interact with diverse stakeholders who may be experiencing challenges with the platform Strong verbal and written communication skills, including the ability to develop easy-to-understand requirements documentation and platform reports, and to explain solution steps for complex issues Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change Good facilitation and influencing skills – able to work with large groups (of varying levels of seniority from user to board level) Strong knowledge of Agile (Scrum) project methodologies Agile documentation experience including Backlogs, Customer Journeys, Use Cases, User Stories, and Acceptance Criteria etc. Proven track record in achieving results ability to coordinate and prioritize concurrent activities within deadline-driven climate. Contact mailto?subjectBusiness20Analyst20II This job and many more are available through The Judge Group. Find us on the web at www.judge.com httpwww.judge.com

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