Bruin Commuter Programs Coordinator
University of California Los Angeles
Requisition Number: 35938
Salary: $25.46
– $36.47 hourly
Position Description:
The University of California, Los Angles provides approximately 22,000 parking spaces to accommodate the needs of a growing community of 80,000 staff, faculty, students, patients and visitors.
All business units within UCLA Commuter & Parking Services work together to develop innovative parking customer service solutions and technologies to deliver a seamless customer experience.
Under the general direction of a member of the Bruin Commuter Programs (BCP) Leadership team, provide a variety of excellent customer service, technical functions and administrative support to meet the day-to-day operational needs of the department, ensuring high quality customer service at all times.
Major duties include information review and sharing, problem resolution for departmental and individual customers, and ensuring that inquiries relating to BCP receive appropriate, timely, and effective responses.
Resolve customer issues using judgment and discretion regarding issues that need to be addressed by a higher level authority due to the nature, visibility, or sensitivity of the issue.
Assist with special projects and perform functional duties by utilizing BCP systems and programs.
Act as liaison between campus partners and BCP.
For full application instructions and position description, please visit: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=83584
The University of California is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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