Experience Specialists play a key role at Flutter.
They ensure that each guest who visits has a uniquely memorable experience by engaging in a delightful manner, showcasing their vibrant personality and naturally warm presence.
The ideal candidate is exceptional at customer service, has artistic concept knowledge, and a love of experiences to be shared with people of all ages.
As an Experience Specialist, your energy is EVERTYHING!
You should be outgoing, energetic, and always ready to create excitement and magic.Customer Engagement:+ Embodies the Flutter “brand”: + Mindful+ Magical+ Soulful+ Playful+ Meaningful+ Cultivates an environment that promotes genuine connections with guests+ Demonstrates decision-making skills that enhance guests experiences in an empowered manner+ Demonstrates knowledge of artistic concepts and takes ownership over designated zoneDevelopment:+ Supports new hires through mentorship and coworkers through exceptional teamwork and effective communication+ Possesses self-awareness and practices self-development+ Collaborates and actively participates in pre-shift meetings+ Demonstrates decision making skills that enhances professionalismAesthetic Understanding:+ Supports brand messaging by assuring rooms are clean and orderly+ Ensures daily setup fits the artistic design created for the space+ Is aware of professional presence and acts as a brand ambassador reflective of the company’s values and aestheticRequirements:+ Must be punctual and reliable+ Must be available to work on weekends
– open availability is preferred+ Flexible with tasks throughout the work day+ Has ability to stand for an extended period of time and lift materials, as needed(This is an entry level position) FlutterWhere art and happiness meet