Billing Coordinator
General Summary
Coordinate client invoicing and electronic billing through a multitude of client systems. Handle a wide variety of complex adjustments to PDF and electronic bills. Interpret and respond to report/information requests from administrative assistants, clients and others. Understand firm and client processes, guidelines and policies and strive to optimize systems and information to address these requirements.
Essential Duties
- Handle incoming requests for client invoices, write-offs, discounts, bill template changes, electronic billing requests, report requests, access changes, billing rate information and many other billing-related questions.
- Manage all billing activities for assigned electronic billing clients, and other complex clients and matters as assigned.
- Configure and maintain electronic billing profiles with any assigned e-billing vendors (Tymetrix360, Legal Tracker, Passport, CounselLink, Collaborati, Bridgeway Corridor and many others) including coordination of new matters, timekeeper and rate approvals, required task and activity code information, client billing guidelines, following up on AR and reduced/rejected invoices.
- Monitor Accounts Receivable (AR) and unbilled time and costs on assigned clients/matters to ensure timely billing and payment of client invoices. Proactively communicate with all parties and address any issues or concerns.
- Consult and utilize all of the functionality in the firm’s billing systems to identify solutions and best practices for meeting client billing requirements.
- Effectively utilize reports and inquiry tools in the firm’s billing systems, Microsoft Excel and other various reporting and information tools to respond to information requests from clients and administrative assistants.
- Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contacts. This position requires routine communication with client contacts, administrative assistants and others, both inside and outside the firm.
- Maintain the confidentiality of all financial matters exposed to during the course of performing job duties.
Skills Needed to be Successful
- Strong skills in electronic billing across a wide variety of client e-billing systems.
- Extensive knowledge of either the Elite Enterprise or Aderant Expert legal billing solutions.
- Extensive knowledge of MS Office suite, including advanced Excel skills (vlookups, pivot tables, subtotaling, accessing external data sources etc.).
**For immediate consideration, please submit resume to mortega@cfs-la.com