Billing Assistant

ABOUT FULGENT:Fulgent is a leader in genetic and genomic clinical testing, a publicly traded company located in Los Angeles, California. We are a technology-driven company with extensive academic/clinical experience and capabilities in Next Generation Sequencing and bioinformatics. This distinction has advanced us to the forefront of the rapidly advancing genetic and genomic testing industry.Fulgent’s unique chemistries and superior proprietary bioinformatics pipeline has propelled our explosive growth in recent years. We offer the most expansive set of clinical genetic tests in the world, including 22,000+ single gene tests, 900+ preset panels, rearrangement testing, clinical exome/trios, whole exome/trios, whole genome and our All-in-One reflex test. We are a CLIA and CAP accredited laboratory. Fulgent has state-of-the-art clinical, sequencing and bioinformatics tools, including the latest Illumina sequencers such as the NovaSeq.SUMMARY OF POSITION:Fulgent Genetics is looking for a lab billing assistant who works well in following instructions from the billing department supervisor, director or team leads. The billing assistant will assist in printing claims and supporting documentation for appeals, processing incoming mail, keeping inventory and assisting in daily operational tasks. The role supports all operational areas and works well with co-workers in running a successful insurance billing department.KEY JOB ELEMENTS:* Perform daily billing functions assigned by the billing supervisor.* Submit claims appeals via mail to ensure timely filing and proper claim processing.* Print and mail claims and supporting documentation to the proper payor.* Process incoming mail by sorting, scanning, and distributing to the appropriate team within RCM.* Assist with mailing cancellation letters for genetic tests as instructed by the BI team.* Maintain supply and equipment inventory for the RCM department by placing supply orders.* Maintain patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).* Perform other related duties or special projects as assigned.QUALIFICATIONS:KNOWLEDGE / EXPERIENCE:* Familiarity in the general office duties* Minimum of 2 years work experience in a healthcare setting* Knowledge of HIPAA compliance.* Proficient in Microsoft Office Suite applications (Word, Excel, PowerPoint, etc.)SKILLS & ABILITIES:* Handles multiple tasks simultaneously* Communicates effectively with all levels of staff* Maintains composure while working under high pressure* Demonstrates strong interpersonal skills that fosters a positive environment* Demonstrates flexibility and ability to adapt to change* Excellent communication, time management, and computer skills* Excellent attention to detail* Customer service skills for interacting with medical billing clients and office patients regarding medical claims and payments* Ability to work well in a team environment. Able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion* Problem-solving skills to research and resolve discrepancies in billing data. A calm manner and patience working with either patients, insurers, or co-workers during this processSUPERVISORY RESPONSIBILITIES:* NoneREPORTS TO:* Billing SupervisorENVIRONMENT:Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

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