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CPAacademy.org

This is a Full-time position in Los Angeles, CA posted September 8, 2021.

This Role is Remote!RemoteRemote position#remoteWebinar Moderator and Data Management Specialist$50,000-$60,000 plus benefitsAre you looking to become part of a company where everyone has your back? Do you want the freedom of working from home while still enjoying the camaraderie of a tight-knit team? If so, read on!CPAacademy.org is currently recruiting a Webinar Moderator and Data Management Specialist.Job OverviewIn this role, you will be part of a 100%-remote team that provides online continuing educationto accounting professionals through webinars, self-study courses, and archived sessions.Utilizing technology, you’ll have instant access to your teammates for collaboration, support,and feedback.Your primary responsibilities will be moderating webinars, data entry, and support ticketresponse.A successful candidate will be self-driven, dependable, and a team player—someone who hasinitiative but isn’t afraid to ask questions.Responsibilities and DutiesHost/moderate multiple live and pre-recorded webinars dailyTroubleshoot technical difficulties of both attendees and presenters during webinarsEnter and manipulate data in Salesforce, Excel, and other programs as neededRespond to support tickets efficiently and in a timely mannerMonitor company instant messaging channels–jumping in to assist team members as neededQualifications/RequirementsExperience moderating and/or presenting webinars using the GoToWebinar platformAccess to a quiet home office with strong wi-fi that is appropriate for broadcasting webinarsProficiency with digital tools, especially Salesforce, Adobe products, and Office 365Ability to multitask—utilizing multiple monitors and computers simultaneously—often while moderating a webinarAbility to remain calm and troubleshoot under pressure—utilizing good judgmentAbility to respond professionally to presenters and attendees under all circumstancesPunctuality and dependabilityConfidence in being in front of a cameraAbility to communicate clearlyAbility to work independently with minimal directionWillingness to take on multiple roles and jump in when neededFamiliarity with the following is a bonus: Slack, Asana, Splashtop, DemandTools, AmazonSimple Storage Service (Amazon S3)Who is CPAacademy.org?CPAacademy.org is the largest provider of free CPE in the accounting profession. Over 300,000 members have accessed our webinars, self-study courses, and archived sessions taught by today’s top thought leaders.