Benefit Audit Agent

For Immediate consideration Text: (310) 245 – 4321
Email: chavon.kearney@manpower.com

Manpower is hiring for Benefit Audit Agents who will be reviewing unemployment insurance claims against wages earned to determine if benefits were appropriately collected.

Development Opportunities – We will connect you with opportunities to advance.
Dedicated Support – We will support you every step of the way
Career Advancement – As we build your work experience and develop your skills, we will help you turn that hard work into your next great opportunity.

How this job will fit your life:
Hours – 8am – 5pm
Days – Monday – Friday
Pay – $21.50/hr.
Remote
1 year contract (possible extension)
Additional resources – My Path, referral bonuses, etc.

What you can expect each day:
Analyzing claim information to identify discrepancies or missing information
Assessing the information against requirements based on UI Code, Policies, and Procedures
Sending employers standard forms to obtain additional information or clear up a discrepancy
Working closely with subject matter experts to gain further understanding of how to address outstanding issues or identify when a claim needs to be escalated
Reviewing and resolving complex issues referred by other front-line staff
Reviewing wage and income information, benefits payments, and cross-matching to determine if payments were made appropriately
Notating all actions taken on a claim clearly and thoroughly
Demonstrating the ability to make logical decisions
Demonstrating the ability to manage a workload in a way that meets timeliness requirements
All other duties as assigned by management to support claim processing

Relatable skills to this position:
3 -5 years’ experience in claim/case audits; proficient technical writing skills to support detailed case notes; critical thinking and time management, and strong computer skills to facilitate the navigation of multiple systems
Interested?

Select APPLY NOW and a Senior Recruiter will reach out within 24 hours.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free
environment. We are committed to creating a welcoming fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

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